IONOS SE
IT Support Engineer(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin
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IOIONOS SE
IT Support Engineer(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Hardware and software support for internal infrastructure at digitalization provider with 4,000+ employees. Proficient Windows Client and Google Workspace administration skills required. Subsidized canteen, trust-based flexible working hours.
Anforderungen
- Vocational training as IT Specialist for System Integration or comparable technical qualification
- Professional experience in IT support or service desk environment
- Ideally 5 years of experience
- Proficient knowledge of Windows Client operating systems
- Highly valued Google Workspace administration and MS Intune experience
- Basic knowledge of networking (TCP/IP, WLAN, VPN)
- Familiarity with ticketing systems and remote support tools
- Strong service orientation and patience
- Collaborative and team-oriented mindset
- Physical ability to handle hardware setups
- Structured and independent way of working
- Business fluent German
- Good command of English (B2)
Aufgaben
- Act as the primary contact for technical inquiries
- Ensure internal IT infrastructure runs smoothly
- Support users with hardware, software, and local infrastructure
- Receive and qualify IT incidents and service requests
- Process tickets via phone, email, or front desk
- Diagnose and resolve hardware and software issues
- Support laptops, peripherals, and mobile devices
- Manage Windows, macOS, Google Workspace, and Office products
- Administer user accounts, groups, and permissions
- Manage various Identity Management systems
- Set up workstations and provide IT inductions
- Handle equipment returns and offboarding tasks
- Assist with software deployment and updates
- Manage devices and maintain accurate inventory
- Monitor systems and manage MDM and mail systems
- Provide on-site support for meeting rooms and printers
- Perform cabling and patching tasks
- Maintain the internal knowledge base
- Document technical solutions
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Windows Client
- Google Workspace
- MS Intune
- TCP/IP
- WLAN
- VPN
- Ticketing systems
- Remote support tools
Benefits
Flexibles Arbeiten
- Hybrid working model
- Trust-based flexible working hours
Gratis oder Vergünstigte Mahlzeiten
- Subsidized canteen
Snacks & Getränke
- Free drinks
Modernes Büro
- Modern office space
Parkplatz & Pendelvorteile
- Good transport connections
Mitarbeiterrabatte
- Employee discounts
Team Events & Ausflüge
- Summer and winter parties
Weiterbildungsangebote
- Workshops
- Training and development opportunities
Gesundheits- & Fitnessangebote
- Sports and health courses
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens IONOS SE erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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IOIONOS SE
IT Support Engineer(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Hardware and software support for internal infrastructure at digitalization provider with 4,000+ employees. Proficient Windows Client and Google Workspace administration skills required. Subsidized canteen, trust-based flexible working hours.
Anforderungen
- Vocational training as IT Specialist for System Integration or comparable technical qualification
- Professional experience in IT support or service desk environment
- Ideally 5 years of experience
- Proficient knowledge of Windows Client operating systems
- Highly valued Google Workspace administration and MS Intune experience
- Basic knowledge of networking (TCP/IP, WLAN, VPN)
- Familiarity with ticketing systems and remote support tools
- Strong service orientation and patience
- Collaborative and team-oriented mindset
- Physical ability to handle hardware setups
- Structured and independent way of working
- Business fluent German
- Good command of English (B2)
Aufgaben
- Act as the primary contact for technical inquiries
- Ensure internal IT infrastructure runs smoothly
- Support users with hardware, software, and local infrastructure
- Receive and qualify IT incidents and service requests
- Process tickets via phone, email, or front desk
- Diagnose and resolve hardware and software issues
- Support laptops, peripherals, and mobile devices
- Manage Windows, macOS, Google Workspace, and Office products
- Administer user accounts, groups, and permissions
- Manage various Identity Management systems
- Set up workstations and provide IT inductions
- Handle equipment returns and offboarding tasks
- Assist with software deployment and updates
- Manage devices and maintain accurate inventory
- Monitor systems and manage MDM and mail systems
- Provide on-site support for meeting rooms and printers
- Perform cabling and patching tasks
- Maintain the internal knowledge base
- Document technical solutions
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Windows Client
- Google Workspace
- MS Intune
- TCP/IP
- WLAN
- VPN
- Ticketing systems
- Remote support tools
Benefits
Flexibles Arbeiten
- Hybrid working model
- Trust-based flexible working hours
Gratis oder Vergünstigte Mahlzeiten
- Subsidized canteen
Snacks & Getränke
- Free drinks
Modernes Büro
- Modern office space
Parkplatz & Pendelvorteile
- Good transport connections
Mitarbeiterrabatte
- Employee discounts
Team Events & Ausflüge
- Summer and winter parties
Weiterbildungsangebote
- Workshops
- Training and development opportunities
Gesundheits- & Fitnessangebote
- Sports and health courses
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens IONOS SE erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
IONOS SE
Branche
IT
Beschreibung
The company is the leading European digitalization partner for small and medium-sized businesses, offering a range of cloud and hosting services.
Noch nicht perfekt?
- IONOS SE
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