Delos Cloud
IT Change Manager(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
DEDelos Cloud
IT Change Manager(m/w/x)
Berlin
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
ITIL-based process development for a sovereign cloud platform serving the German public sector. Professional experience in ITSM tool management and change impact assessment required. Flexible work environment with extensive home office options.
Anforderungen
- Degree in informatics, computer science, business administration or comparable field
- Professional experience in IT change, service, or process management
- Knowledge of ITIL based change and service management processes
- Practical experience with common ITSM tools
- Ideally proven by ITIL or similar certification
- Experience in modelling, analyzing, and optimizing IT processes
- Use of KPIs and data for improvement measures
- Strong analytical and conceptual skills
- Structured, solution-oriented way of working
- Ability to balance process governance with implementation
- Excellent communication and moderation skills
- Confidence in dealing with stakeholders across all levels
- Capability of leading CAB and workshop formats
- Fluency in both German and English
Aufgaben
- Develop the ITIL-based change management process
- Manage change requests from intake to implementation
- Conduct impact assessments for change requests
- Perform post-implementation reviews to minimize risk
- Plan and coordinate the cross-service change calendar
- Identify change conflicts and dependencies
- Orchestrate releases and maintenance windows
- Collaborate with project, operations, and sales teams
- Define and document end-to-end support processes
- Optimize workflows for standardization and automation
- Establish process roles and KPIs
- Prepare and chair the Change Advisory Board
- Lead governance bodies for transparent decision-making
- Document risks, approvals, and rollback plans
- Maintain accurate test plans and outcomes
- Measure and report on change performance
- Track success rates and lead times
- Drive continuous process optimization initiatives
- Advise teams on applying change standards
- Promote a culture of structured change
- Consult on compliance and audit topics
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ServiceNow
- Jira Service Management
- ITIL
- BPMN
- DevOps
Benefits
Attraktive Vergütung
- Competitive salary
- Share participation options
Mitarbeiterrabatte
- Employee discounts and vouchers
Flexibles Arbeiten
- Flexible work environment
- Working from home flexibility
- Working time account
Karriere- und Weiterentwicklung
- Excellent development opportunities
Workation & Sabbatical
- Flexible time-off models
Öffi Tickets
- Flexible mobility programs
Firmenwagen
- Company car policy
Sonstige Vorteile
- JobRad
Gratis oder Vergünstigte Mahlzeiten
- Free lunch
Snacks & Getränke
- Free water and coffee
Gesundheits- & Fitnessangebote
- Outdoor sports activities
Betriebliche Altersvorsorge
- Company pension plan
Startup-Atmosphäre
- Intense onboarding
Mentoring & Coaching
- Personal buddy
Lockere Unternehmenskultur
- Culture of inclusion
Ergonomischer Arbeitsplatz
- Accessibility accommodations
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Delos Cloud erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Cross ALM GmbH
Senior ServiceNow Specialist(m/w/x)
Vollzeit/Teilzeitmit HomeofficeSeniorBerlin - operational services GmbH & Co KG
Service Manager ServiceNow(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Dresden, Frankfurt am Main, Hamburg, Leinfelden-Echterdingen, München, Nürnberg, Senftenberg, Wolfsburg, Zwickau - SysEleven GmbH
IT Service & Customer Success Manager für Cloud Projekte(m/w/x)
Vollzeit/TeilzeitRemoteBerufserfahrenBerlin - HiSolutions
Managing Consultant IT Service Management(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin
DEDelos Cloud
IT Change Manager(m/w/x)
Berlin
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
ITIL-based process development for a sovereign cloud platform serving the German public sector. Professional experience in ITSM tool management and change impact assessment required. Flexible work environment with extensive home office options.
Anforderungen
- Degree in informatics, computer science, business administration or comparable field
- Professional experience in IT change, service, or process management
- Knowledge of ITIL based change and service management processes
- Practical experience with common ITSM tools
- Ideally proven by ITIL or similar certification
- Experience in modelling, analyzing, and optimizing IT processes
- Use of KPIs and data for improvement measures
- Strong analytical and conceptual skills
- Structured, solution-oriented way of working
- Ability to balance process governance with implementation
- Excellent communication and moderation skills
- Confidence in dealing with stakeholders across all levels
- Capability of leading CAB and workshop formats
- Fluency in both German and English
Aufgaben
- Develop the ITIL-based change management process
- Manage change requests from intake to implementation
- Conduct impact assessments for change requests
- Perform post-implementation reviews to minimize risk
- Plan and coordinate the cross-service change calendar
- Identify change conflicts and dependencies
- Orchestrate releases and maintenance windows
- Collaborate with project, operations, and sales teams
- Define and document end-to-end support processes
- Optimize workflows for standardization and automation
- Establish process roles and KPIs
- Prepare and chair the Change Advisory Board
- Lead governance bodies for transparent decision-making
- Document risks, approvals, and rollback plans
- Maintain accurate test plans and outcomes
- Measure and report on change performance
- Track success rates and lead times
- Drive continuous process optimization initiatives
- Advise teams on applying change standards
- Promote a culture of structured change
- Consult on compliance and audit topics
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ServiceNow
- Jira Service Management
- ITIL
- BPMN
- DevOps
Benefits
Attraktive Vergütung
- Competitive salary
- Share participation options
Mitarbeiterrabatte
- Employee discounts and vouchers
Flexibles Arbeiten
- Flexible work environment
- Working from home flexibility
- Working time account
Karriere- und Weiterentwicklung
- Excellent development opportunities
Workation & Sabbatical
- Flexible time-off models
Öffi Tickets
- Flexible mobility programs
Firmenwagen
- Company car policy
Sonstige Vorteile
- JobRad
Gratis oder Vergünstigte Mahlzeiten
- Free lunch
Snacks & Getränke
- Free water and coffee
Gesundheits- & Fitnessangebote
- Outdoor sports activities
Betriebliche Altersvorsorge
- Company pension plan
Startup-Atmosphäre
- Intense onboarding
Mentoring & Coaching
- Personal buddy
Lockere Unternehmenskultur
- Culture of inclusion
Ergonomischer Arbeitsplatz
- Accessibility accommodations
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Delos Cloud erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Delos Cloud
Branche
IT
Beschreibung
Das Unternehmen bietet eine sichere Cloud-Plattform für die Digitalisierung des Öffentlichen Diensts in Deutschland.
Noch nicht perfekt?
- Delos Cloud
IT Change Manager(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenBerlin - Cross ALM GmbH
Senior ServiceNow Specialist(m/w/x)
Vollzeit/Teilzeitmit HomeofficeSeniorBerlin - operational services GmbH & Co KG
Service Manager ServiceNow(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Dresden, Frankfurt am Main, Hamburg, Leinfelden-Echterdingen, München, Nürnberg, Senftenberg, Wolfsburg, Zwickau - SysEleven GmbH
IT Service & Customer Success Manager für Cloud Projekte(m/w/x)
Vollzeit/TeilzeitRemoteBerufserfahrenBerlin - HiSolutions
Managing Consultant IT Service Management(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin