Dein persönlicher KI-Karriere-Agent
Group Associate Specialist Customer Service(m/w/x)
Managing the full order lifecycle for plasma-derived medicines with daily international customer communication. Minimum 3 years export customer service experience required. Internal and external leadership trainings, trainee programs.
Anforderungen
- Structured and proactive professional
- Thrives in fast-paced, international environment
- Commercial education or equivalent background
- Minimum 3 years customer service experience in export/international trade
- Strong organizational and multitasking skills
- Ability to work independently and manage priorities under pressure
- Fluency in English
- Fluency in German
- Diploma or degree in export, logistics, or international trade
- Experience with ERP systems (e.g., SAP)
- Knowledge of Incoterms and international shipping processes
- French language skills
- Experience in pharmaceutical or healthcare industry
Aufgaben
- Manage full order lifecycle
- Monitor order status
- Resolve issues proactively
- Communicate daily with international customers
- Coordinate global shipments
- Ensure compliance with trade regulations
- Collaborate with internal teams
- Work with logistics partners
- Prepare shipping documentation
- Manage export documentation
- Handle Letters of Credit
- Support trade finance instruments
- Prepare tender documents
- Submit tender documents
- Perform regular reporting
- Track data
- Contribute to process improvements
- Support cross-functional projects
- Handle administrative tasks
- Perform operational tasks
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Französisch – Grundkenntnisse
Tools & Technologien
- SAP
Benefits
Attraktive Vergütung
- Market-related salary
- Market-related benefits package
Weiterbildungsangebote
- Internal and external employee trainings
- Leadership trainings
- Trainee programs
Moderne Technikausstattung
- Digital solutions
- Home
- Jobs in der Schweiz
- Lachen
- Group Associate Specialist Customer ServiceGroup Associate Specialist Customer Service bei Octapharma
Noch nicht perfekt?
- ASSA ABLOY (Schweiz) AGVollzeitnur vor OrtBerufserfahrenRichterswil
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- Home
- Jobs in der Schweiz
- Lachen
- Group Associate Specialist Customer ServiceGroup Associate Specialist Customer Service bei Octapharma
Group Associate Specialist Customer Service(m/w/x)
Managing the full order lifecycle for plasma-derived medicines with daily international customer communication. Minimum 3 years export customer service experience required. Internal and external leadership trainings, trainee programs.
Anforderungen
- Structured and proactive professional
- Thrives in fast-paced, international environment
- Commercial education or equivalent background
- Minimum 3 years customer service experience in export/international trade
- Strong organizational and multitasking skills
- Ability to work independently and manage priorities under pressure
- Fluency in English
- Fluency in German
- Diploma or degree in export, logistics, or international trade
- Experience with ERP systems (e.g., SAP)
- Knowledge of Incoterms and international shipping processes
- French language skills
- Experience in pharmaceutical or healthcare industry
Aufgaben
- Manage full order lifecycle
- Monitor order status
- Resolve issues proactively
- Communicate daily with international customers
- Coordinate global shipments
- Ensure compliance with trade regulations
- Collaborate with internal teams
- Work with logistics partners
- Prepare shipping documentation
- Manage export documentation
- Handle Letters of Credit
- Support trade finance instruments
- Prepare tender documents
- Submit tender documents
- Perform regular reporting
- Track data
- Contribute to process improvements
- Support cross-functional projects
- Handle administrative tasks
- Perform operational tasks
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Französisch – Grundkenntnisse
Tools & Technologien
- SAP
Benefits
Attraktive Vergütung
- Market-related salary
- Market-related benefits package
Weiterbildungsangebote
- Internal and external employee trainings
- Leadership trainings
- Trainee programs
Moderne Technikausstattung
- Digital solutions
Über das Unternehmen
Octapharma
Branche
Pharmaceuticals
Beschreibung
Das Unternehmen ist eines der weltweit größten, das humane Proteine aus menschlichem Plasma und humanen Zelllinien entwickelt und herstellt.
Noch nicht perfekt?
- ASSA ABLOY (Schweiz) AG
Sachbearbeiter Customer Service(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRichterswil - Schneider Umweltservice AG
Sachbearbeiter:in Auftragsabwicklung(m/w/x)
Vollzeit/Teilzeitnur vor OrtKeine AngabeMeilen - Sonova AG
Senior Manager Global Trade Compliance(m/w/x)
Vollzeitnur vor OrtSeniorStäfa - Octapharma
Global Market Development Manager IBU Hematology / Critical Care(m/w/x)
Vollzeitnur vor OrtJuniorLachen - Tecan Trading AG
Manager Sales Operations IVD & LS Partnering(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorMännedorf