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Field Applications Manager EMEA(m/w/x)
On-site application support for diagnostic automation systems, managing installations and team development in the medical device industry. HT/HTL certification, 3-5 years clinical lab experience, and team leadership skills required. Company car, generous annual leave, at medical device firm.
Anforderungen
- Bachelor’s degree in Biological Sciences or higher
- HT or HTL certification
- 3–5 years clinical laboratory experience
- Understanding of histology laboratory workflows
- Ability to lead and develop teams
- Resolving issues on complex laboratory instrumentation
- Strong customer-facing communication skills
- Problem solving and troubleshooting skills
- Capability of working independently
- Excellent interpersonal and presentation skills
- Technical writing skills
- Willingness to travel up to 75%
- Clean driving licence
- Experience in information technology field (advantageous)
Aufgaben
- Lead on-site application support for diagnostic automation systems
- Manage installations, network interfacing, and post-installation support
- Guide and develop the applications support team
- Oversee complex escalations to ensure timely resolution
- Track performance metrics like response and resolution times
- Execute instrument installations and demos in assigned territories
- Provide technical training for customers on pathology instrumentation
- Handle product replacement requests and document complaints
- Prepare work orders and periodic performance trend reports
- Collaborate with R&D to validate new product solutions
- Identify revenue opportunities and provide accurate product information
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Word
- Excel
- PowerPoint
- Electronic and mechanical laboratory instrumentation
Benefits
Boni & Prämien
- Performance related bonus
Firmenwagen
- Company Car
Mehr Urlaubstage
- Generous Annual leave
Gesundheits- & Fitnessangebote
- Collective health insurance
Betriebliche Altersvorsorge
- Pension scheme
Mentale Gesundheitsförderung
- Employee Assistance Program
Weiterbildungsangebote
- Access to LinkedIn Learning
Noch nicht perfekt?
- Thermo Fisher ScientificVollzeitnur vor OrtBerufserfahrenDarmstadt
- Becton, Dickinson and Company
Growth & Field Marketing Manager – EMEA Pharmacy Automation Retail(m/w/x)
Vollzeitnur vor OrtSeniorFrankfurt am Mainab 126.125 / Jahr - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Dematic Services GmbH
Spare Parts Sales Leader EMEA(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHeusenstamm - DP World
Technician for medical equipment(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKelsterbach
Field Applications Manager EMEA(m/w/x)
On-site application support for diagnostic automation systems, managing installations and team development in the medical device industry. HT/HTL certification, 3-5 years clinical lab experience, and team leadership skills required. Company car, generous annual leave, at medical device firm.
Anforderungen
- Bachelor’s degree in Biological Sciences or higher
- HT or HTL certification
- 3–5 years clinical laboratory experience
- Understanding of histology laboratory workflows
- Ability to lead and develop teams
- Resolving issues on complex laboratory instrumentation
- Strong customer-facing communication skills
- Problem solving and troubleshooting skills
- Capability of working independently
- Excellent interpersonal and presentation skills
- Technical writing skills
- Willingness to travel up to 75%
- Clean driving licence
- Experience in information technology field (advantageous)
Aufgaben
- Lead on-site application support for diagnostic automation systems
- Manage installations, network interfacing, and post-installation support
- Guide and develop the applications support team
- Oversee complex escalations to ensure timely resolution
- Track performance metrics like response and resolution times
- Execute instrument installations and demos in assigned territories
- Provide technical training for customers on pathology instrumentation
- Handle product replacement requests and document complaints
- Prepare work orders and periodic performance trend reports
- Collaborate with R&D to validate new product solutions
- Identify revenue opportunities and provide accurate product information
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Word
- Excel
- PowerPoint
- Electronic and mechanical laboratory instrumentation
Benefits
Boni & Prämien
- Performance related bonus
Firmenwagen
- Company Car
Mehr Urlaubstage
- Generous Annual leave
Gesundheits- & Fitnessangebote
- Collective health insurance
Betriebliche Altersvorsorge
- Pension scheme
Mentale Gesundheitsförderung
- Employee Assistance Program
Weiterbildungsangebote
- Access to LinkedIn Learning
Über das Unternehmen
Epredia
Branche
Healthcare
Beschreibung
The company is dedicated to delivering exceptional service in the medical device industry and values collaboration and innovation.
Noch nicht perfekt?
- Thermo Fisher Scientific
Technical Application Scientist – Laboratory Equipment(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDarmstadt - Becton, Dickinson and Company
Growth & Field Marketing Manager – EMEA Pharmacy Automation Retail(m/w/x)
Vollzeitnur vor OrtSeniorFrankfurt am Mainab 126.125 / Jahr - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Dematic Services GmbH
Spare Parts Sales Leader EMEA(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHeusenstamm - DP World
Technician for medical equipment(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKelsterbach