Adobe
Customer Solutions Account Executive, Professional Services(m/w/x)
Vollzeitnur vor OrtSenior
Berlin
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
Leading substantial customer engagements for creative and productivity software platforms, advising sales and delivery teams. 8+ years hands-on experience in professional services or customer delivery of large SaaS programs required. Collaboration in matrixed organization.
Anforderungen
- 8+ years hands-on experience in professional services, consulting, or customer delivery of large programs (preferably SaaS or enterprise software)
- Enterprise-level project or program management experience
- Proven track record: building positive relationships, managing complex customer engagements, leading transformation
- Passion for operational rigor and customer value
- Ability to collaborate, lead, and influence in matrixed organization
- Strong business insight and industry expertise
- Ability to speak to value drivers and use cases via experience-based storytelling
- Ability to navigate complex client situations
- Ability to act as change agent for clients and Adobe Services
- Strong written and verbal communication skills (German and English)
- Executive-level presence
- Client advisory role experience
- Ability to travel for client engagements
- Bachelor's degree
- MBA or equivalent experience (preferred)
- Digital marketing experience (preferred)
- Eagerness to innovate with AI
Aufgaben
- Lead substantial, innovative engagements.
- Advise Sales and Delivery teams on project alignment.
- Serve as the primary customer contact.
- Drive delivery of desired results.
- Preserve strong executive connections.
- Collaborate across people, process, and technology.
- Produce measurable customer value.
- Manage success for strategic Services customers.
- Ensure customer requirements are met.
- Ensure engagements deliver measurable business value.
- Act as primary contact for customer executives.
- Coordinate with partners across the customer ecosystem.
- Ensure smooth transition from Sales to Delivery.
- Work with Sales, Delivery, and Product teams.
- Align on customer success plans.
- Identify opportunities to drive value.
- Resolve customer issues quickly.
- Keep engagements on track.
- Drive accurate revenue management.
- Execute growth and margin.
- Accelerate revenue.
- Manage backlog burn.
- Manage contract expiration and extension.
- Align closely with Adobe Finance and Operations.
- Manage the Services team.
- Coordinate team staffing.
- Coordinate team onboarding.
- Coordinate team transitions.
- Partner with Adobe Sales for new opportunities.
- Support contract extensions.
- Support change requests.
- Support addendum.
- Contribute strategic feedback to account planning.
- Collaborate with wider account teams.
- Lead efforts to renew client relationships.
- Lead efforts to expand client relationships.
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- enterprise software
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Adobe erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Navan
Enterprise Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Adyen
Partner Success Manager DACH(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - scaleon GmbH
Engagement Manager(m/w/x)
Vollzeitnur vor OrtManagementBerlin - Integral Ad Science
Publisher Growth Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin
Leading substantial customer engagements for creative and productivity software platforms, advising sales and delivery teams. 8+ years hands-on experience in professional services or customer delivery of large SaaS programs required. Collaboration in matrixed organization.
Anforderungen
- 8+ years hands-on experience in professional services, consulting, or customer delivery of large programs (preferably SaaS or enterprise software)
- Enterprise-level project or program management experience
- Proven track record: building positive relationships, managing complex customer engagements, leading transformation
- Passion for operational rigor and customer value
- Ability to collaborate, lead, and influence in matrixed organization
- Strong business insight and industry expertise
- Ability to speak to value drivers and use cases via experience-based storytelling
- Ability to navigate complex client situations
- Ability to act as change agent for clients and Adobe Services
- Strong written and verbal communication skills (German and English)
- Executive-level presence
- Client advisory role experience
- Ability to travel for client engagements
- Bachelor's degree
- MBA or equivalent experience (preferred)
- Digital marketing experience (preferred)
- Eagerness to innovate with AI
Aufgaben
- Lead substantial, innovative engagements.
- Advise Sales and Delivery teams on project alignment.
- Serve as the primary customer contact.
- Drive delivery of desired results.
- Preserve strong executive connections.
- Collaborate across people, process, and technology.
- Produce measurable customer value.
- Manage success for strategic Services customers.
- Ensure customer requirements are met.
- Ensure engagements deliver measurable business value.
- Act as primary contact for customer executives.
- Coordinate with partners across the customer ecosystem.
- Ensure smooth transition from Sales to Delivery.
- Work with Sales, Delivery, and Product teams.
- Align on customer success plans.
- Identify opportunities to drive value.
- Resolve customer issues quickly.
- Keep engagements on track.
- Drive accurate revenue management.
- Execute growth and margin.
- Accelerate revenue.
- Manage backlog burn.
- Manage contract expiration and extension.
- Align closely with Adobe Finance and Operations.
- Manage the Services team.
- Coordinate team staffing.
- Coordinate team onboarding.
- Coordinate team transitions.
- Partner with Adobe Sales for new opportunities.
- Support contract extensions.
- Support change requests.
- Support addendum.
- Contribute strategic feedback to account planning.
- Collaborate with wider account teams.
- Lead efforts to renew client relationships.
- Lead efforts to expand client relationships.
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- enterprise software
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Adobe erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Adobe
Branche
IT
Beschreibung
The company is focused on changing the world through digital experiences, empowering users to create exceptional digital content.
Noch nicht perfekt?
- Adobe
Customer Solutions Account Executive, Professional Services(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Navan
Enterprise Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Adyen
Partner Success Manager DACH(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - scaleon GmbH
Engagement Manager(m/w/x)
Vollzeitnur vor OrtManagementBerlin - Integral Ad Science
Publisher Growth Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin