Die KI-Suchmaschine für Jobs
Customer Service Support Officer with Italian and French(m/w/x)
Beschreibung
In this role, you will ensure customer satisfaction by managing service incident reports and coordinating with technicians. Your day-to-day responsibilities will involve providing exceptional support to French-speaking customers, with additional assistance in Italian.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Excellent written and spoken communication skills in French
- •Good understanding of Italian
- •Good understanding of German or English
- •Solid commercial background and hands-on experience in customer service
- •Proficiency in MS Office, and ideally in Salesforce/Servicemax or SAP
- •Independent, structured, and customer-oriented approach
- •High level of flexibility, commitment, and hands-on mentality
- •Conscientious, responsible, and team-oriented working style
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Receive and process incident reports
- •Coordinate service engineers for incident resolution
- •Provide telephone and digital assistance to customers in French
- •Support customers in Italian as needed
- •Collaborate with service managers and contracts department
- •Invoice and book service orders
Tools & Technologien
Sprachen
Französisch – fließend
Italienisch – verhandlungssicher
Deutsch – Grundkenntnisse
Englisch – Grundkenntnisse
- PhilipsVollzeitnur vor OrtBerufserfahrenGland
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Customer Service Support Officer with Italian and French(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will ensure customer satisfaction by managing service incident reports and coordinating with technicians. Your day-to-day responsibilities will involve providing exceptional support to French-speaking customers, with additional assistance in Italian.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Excellent written and spoken communication skills in French
- •Good understanding of Italian
- •Good understanding of German or English
- •Solid commercial background and hands-on experience in customer service
- •Proficiency in MS Office, and ideally in Salesforce/Servicemax or SAP
- •Independent, structured, and customer-oriented approach
- •High level of flexibility, commitment, and hands-on mentality
- •Conscientious, responsible, and team-oriented working style
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Receive and process incident reports
- •Coordinate service engineers for incident resolution
- •Provide telephone and digital assistance to customers in French
- •Support customers in Italian as needed
- •Collaborate with service managers and contracts department
- •Invoice and book service orders
Tools & Technologien
Sprachen
Französisch – fließend
Italienisch – verhandlungssicher
Deutsch – Grundkenntnisse
Englisch – Grundkenntnisse
Über das Unternehmen
Philips
Branche
Healthcare
Beschreibung
Das Unternehmen trägt durch innovative Lösungen zur Verbesserung der Lebensqualität von 3 Milliarden Menschen bei.
- Philips
Customer Service Support Officer with Italian, French and German(m/w/x)
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