Dein persönlicher KI-Karriere-Agent
Customer Service Specialist(m/w/x)
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Anforderungen
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Aufgaben
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
Tools & Technologien
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Attraktive Vergütung
- Competitive Salary
Sonstige Zulagen
- Flexible Benefits Package
Boni & Prämien
- Medtronic Incentive Plan
Familienfreundlichkeit
- Career and life stage support
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Customer Service Specialist(m/w/x)
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Anforderungen
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Aufgaben
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
Tools & Technologien
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Attraktive Vergütung
- Competitive Salary
Sonstige Zulagen
- Flexible Benefits Package
Boni & Prämien
- Medtronic Incentive Plan
Familienfreundlichkeit
- Career and life stage support
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
DEU Medtronic GmbH
Branche
Healthcare
Beschreibung
The company leads global healthcare technology and seeks solutions to challenging health problems.
Noch nicht perfekt?
- Boston Scientific
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