Guess Europe Sagl
Product Developer Jewellery(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Bioggio
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
GUGuess Europe Sagl
Customer Service Specialist Jewellery(m/w/x)
Bioggio
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Coordinating wholesale customer service for Italian and other European markets, managing sample orders and pricelists. AS400 or Stealth experience required. 4-day work week, company car for private use.
Anforderungen
- At least 3 years' experience in similar field
- AS400 or Stealth experience
- University Degree
- Excellent written and spoken English
- Any other European language (plus)
- Expert Excel skills
- Strong experience using analytical systems
- Proactive goal orientation
- Problem-solving mindset
- Excellent execution skills
- High respect of deadlines
- Strong organizational skills
- Open-mindedness
- Team player
- Ability to manage stressful situations
- Associate experience
Aufgaben
- Execute and coordinate customer service activities in wholesale direct markets, especially Italy
- Provide Guess partners with necessary tools and information
- Assist customer service activities for other wholesale markets
- Supervise sample orders and follow up on shipments
- Communicate pricelist information
- Manage and monitor daily incoming orders
- Check order notes, typologies, delivery terms, invoicing data, and destinations
- Set up new customer data and check reliability with Credit Department and Sales Team
- Update existing customer master database
- Support the sales team with digital platform issues
- Send order confirmations
- Manage shipments for assigned clients, including pre-shipment documents and proforma invoices
- Manage master instructions for customer special requirements, interacting with all involved company areas
- Resolve claims, return and replacement requests, and credit notes
- Verify payment terms and commercial conditions for reorders
- Release goods for shipments and follow delivery flow for reorders
- Ensure fluent shipping activity for POP materials
- Provide customers with invoices, packing lists, and pickup details
- Prepare orders/shipments reports for agencies
- Monitor credit and blocks status
- Interface with sales, finance, credit, logistics, marketing, IT, retail, and pricing departments
- Maintain front and back-end systems for the jewellery line
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Baskisch – Grundkenntnisse
Tools & Technologien
- AS400
- Stealth
- Excel
- analytical systems
Benefits
Lockere Unternehmenskultur
- International, fresh, dynamic working environment
Mentale Gesundheitsförderung
- Physical and mental health programs
Team Events & Ausflüge
- Arts, sports, and social events
Weiterbildungsangebote
- Training and development platform
Mitarbeiterrabatte
- Product discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Guess Europe Sagl erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
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GUGuess Europe Sagl
Customer Service Specialist Jewellery(m/w/x)
Bioggio
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Coordinating wholesale customer service for Italian and other European markets, managing sample orders and pricelists. AS400 or Stealth experience required. 4-day work week, company car for private use.
Anforderungen
- At least 3 years' experience in similar field
- AS400 or Stealth experience
- University Degree
- Excellent written and spoken English
- Any other European language (plus)
- Expert Excel skills
- Strong experience using analytical systems
- Proactive goal orientation
- Problem-solving mindset
- Excellent execution skills
- High respect of deadlines
- Strong organizational skills
- Open-mindedness
- Team player
- Ability to manage stressful situations
- Associate experience
Aufgaben
- Execute and coordinate customer service activities in wholesale direct markets, especially Italy
- Provide Guess partners with necessary tools and information
- Assist customer service activities for other wholesale markets
- Supervise sample orders and follow up on shipments
- Communicate pricelist information
- Manage and monitor daily incoming orders
- Check order notes, typologies, delivery terms, invoicing data, and destinations
- Set up new customer data and check reliability with Credit Department and Sales Team
- Update existing customer master database
- Support the sales team with digital platform issues
- Send order confirmations
- Manage shipments for assigned clients, including pre-shipment documents and proforma invoices
- Manage master instructions for customer special requirements, interacting with all involved company areas
- Resolve claims, return and replacement requests, and credit notes
- Verify payment terms and commercial conditions for reorders
- Release goods for shipments and follow delivery flow for reorders
- Ensure fluent shipping activity for POP materials
- Provide customers with invoices, packing lists, and pickup details
- Prepare orders/shipments reports for agencies
- Monitor credit and blocks status
- Interface with sales, finance, credit, logistics, marketing, IT, retail, and pricing departments
- Maintain front and back-end systems for the jewellery line
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Baskisch – Grundkenntnisse
Tools & Technologien
- AS400
- Stealth
- Excel
- analytical systems
Benefits
Lockere Unternehmenskultur
- International, fresh, dynamic working environment
Mentale Gesundheitsförderung
- Physical and mental health programs
Team Events & Ausflüge
- Arts, sports, and social events
Weiterbildungsangebote
- Training and development platform
Mitarbeiterrabatte
- Product discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Guess Europe Sagl erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Guess Europe Sagl
Branche
Fashion
Beschreibung
GUESS steht seit 1981 für trendbewusste Mode und ikonischen Denim. Als international erfolgreiche Lifestyle-Marke verbindet das Unternehmen Fashion, Lifestyle und ein modernes Markenerlebnis.
Noch nicht perfekt?
- Guess Europe Sagl
Product Developer Jewellery(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBioggio - CHABB ABB Schweiz AG
Customer Quality Specialist(m/w/x)
Vollzeitnur vor OrtSeniorQuartino - VF Corporation
Sustainability Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio - Michael Kors (Switzerland) GmbH
Analyst, Inventory Control(m/w/x)
Vollzeitnur vor OrtBerufserfahrenManno - Vans
Associate Digital Planner(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio