Helen of Troy
Customer Service Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Bussigny
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
FUFull Stack Supply Co
B2B Logistics & Dealer Service Intern(m/w/x)
Lausanne
VollzeitPraktikummit Homeoffice
Nejo KI-Zusammenfassung
Managing B2B partner orders, deliveries, and after-sale service for sporting equipment brands. Strong external communication and proactive problem-solving skills needed. Employee discounts, pro deals, and Verbier season pass.
Anforderungen
- Customer focus and advocacy for B2B partners
- Strong external communication for professional customer interactions
- Internal cross-functional collaboration and clear articulation of challenges
- Proactive communication of B2B and DTC matters to the team
- Continuous improvement and optimization of customer logistics
- Logical thinking and strong Excel skills for logistics process streamlining
- Attention to detail in updating documents and ensuring order accuracy
- Ability to flag and resolve arising issues
- Effective prioritization and time management
- Balancing task delivery with ad hoc matters
- Experience with SaaS tools
- Enthusiasm for improving quality and efficiency with modern technology, including AI
- Identification of areas for CO2 emission minimization
- Associate Degree
- Internship experience
Aufgaben
- Answer and anticipate Retail Partners' needs
- Follow up on orders, deliveries, and back-orders
- Manage after-sale service and customer satisfaction
- Communicate with 3PL to ensure timely shipping
- Identify and resolve order and delivery roadblocks
- Support sales reps and Retail Partners
- Enter and update orders in the system
- Inform partners of production and delivery changes
- Apply modern approaches to improve business processes
- Maintain CRM systems and account details
- Onboard new retail accounts
- Provide Retail Partners with sales tools
- Manage oversells with Retail Partners and sales reps
- Resolve issues with orders, deliveries, warranties, and returns
- Ensure high-standard communication with Retail Partners
- Gather and record sell-through information
- Share sell-through data with sales reps
- Provide proactive sales recommendations to Retail Partners
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Excel
- SaaS tools
- AI
Benefits
Mitarbeiterrabatte
- Employee discounts on ski/snowboard gear
- Pro deals with partners
Sonstige Vorteile
- Verbier season pass
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Full Stack Supply Co erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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FUFull Stack Supply Co
B2B Logistics & Dealer Service Intern(m/w/x)
Lausanne
VollzeitPraktikummit Homeoffice
Nejo KI-Zusammenfassung
Managing B2B partner orders, deliveries, and after-sale service for sporting equipment brands. Strong external communication and proactive problem-solving skills needed. Employee discounts, pro deals, and Verbier season pass.
Anforderungen
- Customer focus and advocacy for B2B partners
- Strong external communication for professional customer interactions
- Internal cross-functional collaboration and clear articulation of challenges
- Proactive communication of B2B and DTC matters to the team
- Continuous improvement and optimization of customer logistics
- Logical thinking and strong Excel skills for logistics process streamlining
- Attention to detail in updating documents and ensuring order accuracy
- Ability to flag and resolve arising issues
- Effective prioritization and time management
- Balancing task delivery with ad hoc matters
- Experience with SaaS tools
- Enthusiasm for improving quality and efficiency with modern technology, including AI
- Identification of areas for CO2 emission minimization
- Associate Degree
- Internship experience
Aufgaben
- Answer and anticipate Retail Partners' needs
- Follow up on orders, deliveries, and back-orders
- Manage after-sale service and customer satisfaction
- Communicate with 3PL to ensure timely shipping
- Identify and resolve order and delivery roadblocks
- Support sales reps and Retail Partners
- Enter and update orders in the system
- Inform partners of production and delivery changes
- Apply modern approaches to improve business processes
- Maintain CRM systems and account details
- Onboard new retail accounts
- Provide Retail Partners with sales tools
- Manage oversells with Retail Partners and sales reps
- Resolve issues with orders, deliveries, warranties, and returns
- Ensure high-standard communication with Retail Partners
- Gather and record sell-through information
- Share sell-through data with sales reps
- Provide proactive sales recommendations to Retail Partners
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Excel
- SaaS tools
- AI
Benefits
Mitarbeiterrabatte
- Employee discounts on ski/snowboard gear
- Pro deals with partners
Sonstige Vorteile
- Verbier season pass
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Full Stack Supply Co erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Full Stack Supply Co
Branche
Logistics
Beschreibung
Full Stack Supply Co is a multi-brand group building outdoor sporting equipment brands focused on people and the planet, committed to sustainability and positive change.
Noch nicht perfekt?
- Helen of Troy
Customer Service Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBussigny - SMO Medtronic Europe Sàrl
Intern: High School(m/w/x)
VollzeitPraktikummit HomeofficeLausanne - Nestlé
Manufacturing Projects Intern(m/w/x)
VollzeitPraktikummit HomeofficeVevey - Crisalix
AI Automation & Prototyping Intern(m/w/x)
VollzeitPraktikummit HomeofficeLausanne - Diageo Suisse
Sales Representative Vaud(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenLausanne