2140 K-T GMBH
SWIFT Tech Support Engineer(m/w/x)
Full-timeOn-siteExperienced
Dresden
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APApplied Materials
Software (Technical) Support Engineer(m/w/x)
Dresden
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Troubleshooting and installing software for chip manufacturing equipment. 2-4 years of software testing and network technology experience required. Onboarding with industry experts, local buddy program.
Requirements
- Degree in Computer Engineering, Electrical Engineering, Automation or related
- 2-4 years professional experience in software testing, test cases, documentation, and network technology
- Strong English communication skills
- Beneficial German language skills
- Team player
- Willingness to work in multi-disciplinary teams
- Ability to explain complex information in straightforward situations
- Excellent analytical skills
- Excellent organizational skills
- Willingness to do business trips to customer in Europe and to headquarters in US, up to 50%
Tasks
- Analyze and validate reported software issues
- Provide troubleshooting plans for root cause discovery
- Deliver rapid resolution for systemic issues
- Install and configure software on ELS, NPI, and FIF
- Document and perform first-of-kind installs on HVM tools
- Develop and train on software installation procedures
- Collect and incorporate customer-specific test scenarios
- Construct simulators for testing and troubleshooting
- Execute test plans to validate software releases
- Create, test, and verify installation and upgrade instructions
- Research and resolve internal and external application issues
- Investigate high-value customer problems and systematic bugs
- Consult on Factory Automation scenarios
- Resolve questions on tool operations and settings
- Foster customer trust in Applied Materials Software
- Provide ongoing training to customers and customer engineers
- Analyze customer OS performance and integration issues
- Deliver updates and reports to managers, partners, and peers
Work Experience
- 2 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Benefits
Mentorship & Coaching
- Onboarding with industry experts
- Local buddy program
Learning & Development
- Continuous professional training
- Personal skills development
Diverse Work
- Variety of tasks
Bonuses & Incentives
- Bonus programs
Retirement Plans
- Company pension plan
Competitive Pay
- Employee stock purchase program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Applied Materials and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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APApplied Materials
Software (Technical) Support Engineer(m/w/x)
Dresden
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Troubleshooting and installing software for chip manufacturing equipment. 2-4 years of software testing and network technology experience required. Onboarding with industry experts, local buddy program.
Requirements
- Degree in Computer Engineering, Electrical Engineering, Automation or related
- 2-4 years professional experience in software testing, test cases, documentation, and network technology
- Strong English communication skills
- Beneficial German language skills
- Team player
- Willingness to work in multi-disciplinary teams
- Ability to explain complex information in straightforward situations
- Excellent analytical skills
- Excellent organizational skills
- Willingness to do business trips to customer in Europe and to headquarters in US, up to 50%
Tasks
- Analyze and validate reported software issues
- Provide troubleshooting plans for root cause discovery
- Deliver rapid resolution for systemic issues
- Install and configure software on ELS, NPI, and FIF
- Document and perform first-of-kind installs on HVM tools
- Develop and train on software installation procedures
- Collect and incorporate customer-specific test scenarios
- Construct simulators for testing and troubleshooting
- Execute test plans to validate software releases
- Create, test, and verify installation and upgrade instructions
- Research and resolve internal and external application issues
- Investigate high-value customer problems and systematic bugs
- Consult on Factory Automation scenarios
- Resolve questions on tool operations and settings
- Foster customer trust in Applied Materials Software
- Provide ongoing training to customers and customer engineers
- Analyze customer OS performance and integration issues
- Deliver updates and reports to managers, partners, and peers
Work Experience
- 2 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Benefits
Mentorship & Coaching
- Onboarding with industry experts
- Local buddy program
Learning & Development
- Continuous professional training
- Personal skills development
Diverse Work
- Variety of tasks
Bonuses & Incentives
- Bonus programs
Retirement Plans
- Company pension plan
Competitive Pay
- Employee stock purchase program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Applied Materials and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Applied Materials
Industry
Manufacturing
Description
Applied Materials is a global leader in materials engineering solutions for semiconductor and display technology.
Not a perfect match?
- 2140 K-T GMBH
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Field Service Engineer [Customer Engineer](m/w/x)
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