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German speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry Level
Berlin
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Supporting German-speaking merchants via phone, email, chat, and social media for a fintech POS solution. CRM system experience and excellent German/English communication skills required. 30-day sabbatical, L&D budget, referral bonus.
Requirements
- Multi-tasking skills
- Excellent verbal and written communication (German and English)
- Problem solving attitude
- Experience with CRM systems
- Ability to work in team and independently
Tasks
- Support German-speaking customers via phone, email, chat, and social media
- Answer inquiries about our POS solution
- Optimize customer-related processes
- Increase merchant satisfaction
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Learning & Development
- Annual L&D budget
Workation & Sabbatical
- 30 days sabbatical
Bonuses & Incentives
- Referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SumUp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Supporting German-speaking merchants via phone, email, chat, and social media for a fintech POS solution. CRM system experience and excellent German/English communication skills required. 30-day sabbatical, L&D budget, referral bonus.
Requirements
- Multi-tasking skills
- Excellent verbal and written communication (German and English)
- Problem solving attitude
- Experience with CRM systems
- Ability to work in team and independently
Tasks
- Support German-speaking customers via phone, email, chat, and social media
- Answer inquiries about our POS solution
- Optimize customer-related processes
- Increase merchant satisfaction
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Learning & Development
- Annual L&D budget
Workation & Sabbatical
- 30 days sabbatical
Bonuses & Incentives
- Referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SumUp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SumUp
Industry
FinancialServices
Description
The company is a leading global fintech company committed to leveling the playing field for small businesses.
Not a perfect match?
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