Bottomline
FM Solution Onboarding Engineer(m/w/x)
Full-timeOn-siteExperienced
Genf
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BOBottomline
Vice President, Operations – Financial Messaging (FM)(m/w/x)
Genf
Full-timeOn-siteSenior
Nejo AI Summary
Managing end-to-end operations for a global financial messaging platform processing $16T+ annually. 15+ years progressive senior leadership experience with global mission-critical platforms required. High autonomy in managing critical global payment infrastructure.
Requirements
- Minimum 15 years progressive experience in operations, technology, or platform leadership
- Senior leadership experience in enterprise software, SaaS, payments, or financial services technology
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical discipline (Master’s preferred)
- Proven experience with mission-critical, high-availability platforms at global scale
- Strong background in incident management, operational resilience, change governance, and service reliability
- Demonstrated success leading globally distributed teams and senior leaders
- Experience operating in regulated environments with strong risk, compliance, and customer expectations
- Exceptional executive communication, stakeholder management, and decision-making skills
- Decisiveness, accountability, calmness under pressure, and customer-first mindset
- Strategic thinking, operational rigor, and comfort driving outcomes in complex, cross-functional environments
- Ability to build trust, challenge constructively, and set high bar for execution excellence
Tasks
- Manage end-to-end FM platform operations
- Ensure FM platform availability
- Oversee FM platform incident management
- Direct FM platform release execution
- Mitigate FM platform customer impact
- Act as ultimate escalation point for critical issues
- Establish best-in-class standards for incident response
- Establish best-in-class standards for problem management
- Establish best-in-class standards for executive communications
- Drive operational readiness for FM platforms
- Lead release governance for FM platforms
- Implement disciplined change management for FM platforms
- Collaborate with Product and Engineering
- Balance delivery speed, operational safety, and compliance
- Lead customer operations
- Provide high-quality experience for strategic, regulated customers
- Define and own FM operational KPIs
- Define and own executive operating cadence
- Build, lead, and develop global FM Operations team
- Serve as core member of FM leadership team
- Represent FM Operations in executive forums
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bottomline and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BOBottomline
Vice President, Operations – Financial Messaging (FM)(m/w/x)
Genf
Full-timeOn-siteSenior
Nejo AI Summary
Managing end-to-end operations for a global financial messaging platform processing $16T+ annually. 15+ years progressive senior leadership experience with global mission-critical platforms required. High autonomy in managing critical global payment infrastructure.
Requirements
- Minimum 15 years progressive experience in operations, technology, or platform leadership
- Senior leadership experience in enterprise software, SaaS, payments, or financial services technology
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical discipline (Master’s preferred)
- Proven experience with mission-critical, high-availability platforms at global scale
- Strong background in incident management, operational resilience, change governance, and service reliability
- Demonstrated success leading globally distributed teams and senior leaders
- Experience operating in regulated environments with strong risk, compliance, and customer expectations
- Exceptional executive communication, stakeholder management, and decision-making skills
- Decisiveness, accountability, calmness under pressure, and customer-first mindset
- Strategic thinking, operational rigor, and comfort driving outcomes in complex, cross-functional environments
- Ability to build trust, challenge constructively, and set high bar for execution excellence
Tasks
- Manage end-to-end FM platform operations
- Ensure FM platform availability
- Oversee FM platform incident management
- Direct FM platform release execution
- Mitigate FM platform customer impact
- Act as ultimate escalation point for critical issues
- Establish best-in-class standards for incident response
- Establish best-in-class standards for problem management
- Establish best-in-class standards for executive communications
- Drive operational readiness for FM platforms
- Lead release governance for FM platforms
- Implement disciplined change management for FM platforms
- Collaborate with Product and Engineering
- Balance delivery speed, operational safety, and compliance
- Lead customer operations
- Provide high-quality experience for strategic, regulated customers
- Define and own FM operational KPIs
- Define and own executive operating cadence
- Build, lead, and develop global FM Operations team
- Serve as core member of FM leadership team
- Represent FM Operations in executive forums
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bottomline and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Bottomline
Industry
FinancialServices
Description
The company is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.
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