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deepset GmbH
last mo.

Value Engineer - DACH(m/w/x)

Berlin, Hamburg, Bremen
Full-timeWith Home OfficeSenior
AI/ML

Description

As a Value Engineer, you will guide enterprise customers from initial conversations to long-term success, collaborating with Sales to ensure deal quality and translating customer needs into effective solutions. Your role involves building demos, managing AI risks, and driving customer adoption while identifying opportunities for growth.

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Requirements

  • •Significant experience in Sales Engineering, Consulting/Implementation, or Customer Success for enterprise software
  • •Practical Python skills for scripting and troubleshooting
  • •Experience with AI/ML workflows (fine-tuning, data prep, model evaluation)
  • •Strong understanding of modern architectures (APIs, integrations, IAM/security; bonus for Kubernetes/Terraform/SSO/VPC)
  • •Ability to get hands-on with data, SQL, and light integrations
  • •Strong project leadership and communication, including executive-level storytelling
  • •Commercial awareness and a focus on measurable outcomes
  • •German-speaking
  • •Strong systems thinking paired with tactical execution and sound judgment

Work Experience

approx. 4 - 6 years

Tasks

  • •Lead early discovery to uncover goals, challenges, KPIs, and key stakeholders
  • •Collaborate with Enterprise Sales on deal quality and expansion opportunities
  • •Translate customer needs into clear technical and business solutions
  • •Build demos and proofs of concept to demonstrate value
  • •Manage AI risk across data readiness, feasibility, evaluation rigor, adoption, and value realization
  • •Outline a plan to ensure customer success
  • •Drive the plan to achieve first value
  • •Identify and execute iterations while maintaining focus on key value metrics
  • •Coordinate customer and internal teams to keep projects on track
  • •Document architectures, runbooks, and train users for self-sufficiency
  • •Track usage, performance, and business outcomes
  • •Conduct check-ins and quarterly business reviews to support full solution adoption
  • •Resolve escalations and prevent recurring issues
  • •Identify expansion opportunities based on usage, pain points, and roadmap alignment
  • •Partner with Sales to build value cases and assist in forecasting
  • •Provide structured feedback to Product and Engineering to inform roadmap efforts

Tools & Technologies

PythonAI/ML workflowsSQLKubernetesTerraformSSOVPC

Languages

German – Native

Benefits

More Vacation Days

  • •30 days vacation

Family Support

  • •Extra days for family sick leave

Additional Allowances

  • •Monthly sports allowance

Mental Health Support

  • •Mental health support

Learning & Development

  • •Annual learning budget

Team Events

  • •Monthly team socials
  • •In-person meetups
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of deepset GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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