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Technical Sales & Support Manager(m/w/x)
Technical sales and support for bidirectional charging systems, overseeing acquisition to commissioning, integrating vehicle batteries into the power grid. University degree in electrical installation or equivalent experience, plus 3+ years in charging/energy required. Additional vacation days, mobile working from home.
Requirements
- University degree or several years of professional experience in electrical installation
- At least 3 years in charging and/or energy
- Experience with third-party hardware, ideally EV charging stations or energy management systems
- Strong communication and relevant technical skills
- Ability to focus on big picture and balance priorities
- Hands-on, proactive mindset and independent work style
- Fluency in German & English
Tasks
- Manage technical sales and support for bidirectional charging solutions
- Oversee acquisition, DSO applications, and installation phases
- Coordinate commissioning and ongoing operation of charging systems
- Manage technical interfaces with customers and internal teams
- Optimize support-ticketing and order processing workflows
- Monitor partner compliance with quality and response-time KPIs
- Provide remote diagnostics and configuration for end customers
- Initiate onsite services and provide technical guidance
- Train and guide team members to ensure delivery
- Handle customer support, complaints, and claims
- Drive process optimization within the charging business unit
Work Experience
- 2 - 5 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- EV charging stations
- energy management systems
Benefits
Flexible Working
- Flexible working hours
- Mobile working from home
Purpose-Driven Work
- High responsibility and development
Informal Culture
- Open, diverse, international team
More Vacation Days
- Additional vacation days
Workation & Sabbatical
- 20 days work abroad
Modern Equipment
- Latest Apple or Dell equipment
Public Transport Subsidies
- Deutschlandticket job subsidy
Healthcare & Fitness
- Wellpass membership
Company Vehicle
- Car and bike leasing
Modern Office
- Modern office
Parking & Commuter Benefits
- Good public transport connections
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Technical Sales & Support Manager(m/w/x)
Technical sales and support for bidirectional charging systems, overseeing acquisition to commissioning, integrating vehicle batteries into the power grid. University degree in electrical installation or equivalent experience, plus 3+ years in charging/energy required. Additional vacation days, mobile working from home.
Requirements
- University degree or several years of professional experience in electrical installation
- At least 3 years in charging and/or energy
- Experience with third-party hardware, ideally EV charging stations or energy management systems
- Strong communication and relevant technical skills
- Ability to focus on big picture and balance priorities
- Hands-on, proactive mindset and independent work style
- Fluency in German & English
Tasks
- Manage technical sales and support for bidirectional charging solutions
- Oversee acquisition, DSO applications, and installation phases
- Coordinate commissioning and ongoing operation of charging systems
- Manage technical interfaces with customers and internal teams
- Optimize support-ticketing and order processing workflows
- Monitor partner compliance with quality and response-time KPIs
- Provide remote diagnostics and configuration for end customers
- Initiate onsite services and provide technical guidance
- Train and guide team members to ensure delivery
- Handle customer support, complaints, and claims
- Drive process optimization within the charging business unit
Work Experience
- 2 - 5 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- EV charging stations
- energy management systems
Benefits
Flexible Working
- Flexible working hours
- Mobile working from home
Purpose-Driven Work
- High responsibility and development
Informal Culture
- Open, diverse, international team
More Vacation Days
- Additional vacation days
Workation & Sabbatical
- 20 days work abroad
Modern Equipment
- Latest Apple or Dell equipment
Public Transport Subsidies
- Deutschlandticket job subsidy
Healthcare & Fitness
- Wellpass membership
Company Vehicle
- Car and bike leasing
Modern Office
- Modern office
Parking & Commuter Benefits
- Good public transport connections
About the Company
The Mobility House
Industry
EnergyAutomation
Description
Das Unternehmen gestaltet eine emissionsfreie Energie- und Mobilitätszukunft, indem es Fahrzeugbatterien ins Stromnetz integriert.
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