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The Mobility House
9d ago

Technical Sales & Support Manager(m/w/x)

München
Full-timeWith Home OfficeExperienced

Description

You will drive the future of emission-free mobility by managing technical sales and support for bidirectional charging, from initial customer acquisition through to ongoing system operations.

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Requirements

  • University degree or several years of professional experience in electrical installation
  • At least 3 years in charging and/or energy
  • Experience with third-party hardware, ideally EV charging stations or energy management systems
  • Strong communication and relevant technical skills
  • Ability to focus on big picture and balance priorities
  • Hands-on, proactive mindset and independent work style
  • Fluency in German & English

Education

Bachelor's degree

Work Experience

2 - 5 years

Tasks

  • Manage technical sales and support for bidirectional charging solutions
  • Oversee acquisition, DSO applications, and installation phases
  • Coordinate commissioning and ongoing operation of charging systems
  • Manage technical interfaces with customers and internal teams
  • Optimize support-ticketing and order processing workflows
  • Monitor partner compliance with quality and response-time KPIs
  • Provide remote diagnostics and configuration for end customers
  • Initiate onsite services and provide technical guidance
  • Train and guide team members to ensure delivery
  • Handle customer support, complaints, and claims
  • Drive process optimization within the charging business unit

Tools & Technologies

EV charging stationsenergy management systems

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Flexible Working

  • Flexible working hours
  • Mobile working from home

Purpose-Driven Work

  • High responsibility and development

Informal Culture

  • Open, diverse, international team

More Vacation Days

  • Additional vacation days

Workation & Sabbatical

  • 20 days work abroad

Modern Equipment

  • Latest Apple or Dell equipment

Public Transport Subsidies

  • Deutschlandticket job subsidy

Healthcare & Fitness

  • Wellpass membership

Company Vehicle

  • Car and bike leasing

Modern Office

  • Modern office

Parking & Commuter Benefits

  • Good public transport connections
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Mobility House and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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