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DKV Mobility
9d ago

Technical Administrator Charge Points(m/w/x)

Ratingen
Full-time, Part-timeWith Home OfficeExperienced
Green Job

Description

You will drive the future of eMobility by managing technical support for charging infrastructure, optimizing customer care processes, and leading projects to ensure a high-quality charging experience.

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Requirements

  • •Vocational training in electrical engineering, technical qualification, or proven professional experience
  • •High initiative, reliability, and commitment
  • •Structured work style and overview in dynamic environments
  • •Very good German and English skills

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Support charging infrastructure in @Home and @Work segments
  • •Collaborate with partners, installers, and internal teams
  • •Implement the European eMobility strategy
  • •Organize appointments, trainings, and technical events
  • •Ensure transparent information flow with stakeholders
  • •Optimize customer care processes and workflows
  • •Lead technical and organizational project initiatives
  • •Research market information to improve service quality
  • •Manage ticketing, monitoring, and backend systems
  • •Analyze KPIs and technical reports
  • •Perform diagnostics and resolve AC charging errors
  • •Coordinate with hardware manufacturers and suppliers
  • •Advise on standard products and installation topics
  • •Support AC charger configuration and technical requirements
  • •Conduct technical trainings for internal and external groups

Languages

German – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Hybrid work model

Family Support

  • •Family-friendly working time models
  • •Parent-child offices

Startup Environment

  • •Dynamic and agile environment
  • •Inspiring work environment

Informal Culture

  • •Flexible and collaborative culture

Healthcare & Fitness

  • •Comprehensive company health management

Company Bike

  • •eBike leasing via Jobrad

Other Benefits

  • •Modern learning environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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