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ZEZeppelin

System Engineer Citrix(m/w/x)

Garching bei München
Full-timeOn-siteExperienced

Managing remote access and virtual workplace services, steering external providers. Several years of IT service management experience required. Mobile working, 30 days vacation, health and fitness initiatives.

Requirements

  • Degree in computer science, business informatics, or comparable qualification
  • Several years of IT service management or Service Owner/Manager experience
  • Solid knowledge in Citrix Virtual Apps & Desktops, Azure Virtual Desktop, AWS End User Computing Services, or Remote access & VPN technologies
  • Experience managing external service providers and offshore teams
  • Understanding of ITIL processes and SLA/KPI management
  • Technical understanding of modern cloud and hybrid architectures
  • Strong communication skills in international teams
  • Structured and independent working style
  • Very good German and English, written and spoken

Tasks

  • Manage Remote Access / Virtual Workplace service
  • Steer and coordinate external service provider
  • Monitor and track SLA, KPI, and service performance
  • Handle incident, problem, and escalation management
  • Contribute to technical roadmap planning
  • Develop Citrix Virtual Apps and Desktops solutions
  • Evaluate and introduce Azure Virtual Desktop (AVD)
  • Assess AWS WorkSpaces / AppStream technologies
  • Explore hybrid workplace architectures
  • Prepare and moderate service reviews
  • Coordinate with security and network teams
  • Support workplace, budget, licensing, and capacity planning

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Citrix Virtual Apps & Desktops
  • Azure Virtual Desktop
  • AWS End User Computing Services
  • Remote access & VPN technologies
  • ITIL

Benefits

Flexible Working

  • Mobile and flexible working

More Vacation Days

  • 30 days of vacation

Healthcare & Fitness

  • Health initiatives
  • Fitness initiatives

Company Bike

  • Company bicycle leasing

Retirement Plans

  • Company pension plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zeppelin and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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