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Solution Requirements Manager B2B2C(m/w/x)
Orchestrating end-to-end requirements for B2B2C media technology solutions, optimizing O2C processes and product catalogues across complex system landscapes. Proven requirements management experience in media/telco environments with strong O2C process understanding required. Mobility allowance and bonus program.
Requirements
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Experience with customer journey design and optimization
- Solid analytical and conceptual skills, ability to structure complex topics
- Interest or hands-on experience in applying AI tools
- Strong communication skills and collaborative, stakeholder-oriented mindset
- Excellent English communication skills, good German communication skills
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Interest or hands-on experience in applying AI tools
- Excellent English communication skills, good German communication skills
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Interest or hands-on experience in applying AI tools
- Excellent English communication skills, good German communication skills
Tasks
- Own and orchestrate end-to-end business and functional requirements.
- Act as the central interface, ensuring traceability and consistency.
- Own and optimize end-to-end O2C processes.
- Ensure scalable, compliant, consistent O2C flows across channels.
- Maintain and develop the product catalogue across all systems.
- Ensure consistent mapping of products, pricing, bundles, promotions, and lifecycle states.
- Define and continuously improve end-to-end customer journeys.
- Translate customer and business needs into implementable requirements.
- Use AI tools for requirements analysis, documentation, validation, and prioritization.
- Identify automation and optimization opportunities in O2C processes.
- Identify automation and optimization opportunities in system interactions.
- Integrate AI-driven capabilities into digital products and workflows.
- Support solution design, UAT, and rollout phases.
- Ensure high-quality, legally compliant implementations.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Webshop
- BSS
- CRM
- Billing
- AI tools
Benefits
Additional Allowances
- Mobility allowance
Free or Subsidized Food
- In-house cafeteria
Bonuses & Incentives
- Bonus program
Retirement Plans
- Pension fund
Healthcare & Fitness
- Sports program
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Solution Requirements Manager B2B2C(m/w/x)
Orchestrating end-to-end requirements for B2B2C media technology solutions, optimizing O2C processes and product catalogues across complex system landscapes. Proven requirements management experience in media/telco environments with strong O2C process understanding required. Mobility allowance and bonus program.
Requirements
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Experience with customer journey design and optimization
- Solid analytical and conceptual skills, ability to structure complex topics
- Interest or hands-on experience in applying AI tools
- Strong communication skills and collaborative, stakeholder-oriented mindset
- Excellent English communication skills, good German communication skills
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Interest or hands-on experience in applying AI tools
- Excellent English communication skills, good German communication skills
- Degree in Business Informatics, Information Technology, Business Administration, or comparable field
- Proven experience in requirements management/business analysis (ideally TV, media, telco, digital service provider environment)
- Strong understanding of Order-to-Cash processes and complex system landscapes (e.g., Webshop, BSS, CRM, Billing)
- Interest or hands-on experience in applying AI tools
- Excellent English communication skills, good German communication skills
Tasks
- Own and orchestrate end-to-end business and functional requirements.
- Act as the central interface, ensuring traceability and consistency.
- Own and optimize end-to-end O2C processes.
- Ensure scalable, compliant, consistent O2C flows across channels.
- Maintain and develop the product catalogue across all systems.
- Ensure consistent mapping of products, pricing, bundles, promotions, and lifecycle states.
- Define and continuously improve end-to-end customer journeys.
- Translate customer and business needs into implementable requirements.
- Use AI tools for requirements analysis, documentation, validation, and prioritization.
- Identify automation and optimization opportunities in O2C processes.
- Identify automation and optimization opportunities in system interactions.
- Integrate AI-driven capabilities into digital products and workflows.
- Support solution design, UAT, and rollout phases.
- Ensure high-quality, legally compliant implementations.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Webshop
- BSS
- CRM
- Billing
- AI tools
Benefits
Additional Allowances
- Mobility allowance
Free or Subsidized Food
- In-house cafeteria
Bonuses & Incentives
- Bonus program
Retirement Plans
- Pension fund
Healthcare & Fitness
- Sports program
About the Company
BIG BLUE MARBLE
Industry
Media
Description
Das Unternehmen sorgt für einen einfachen Zugang zu Rundfunkinhalten und treibt Innovation im Bereich der Medienverbreitung voran.
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