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Software Support and Development Engineer(m/w/x)
International on-call support and commissioning for intralogistics automation systems. 24/7 second-level support experience required. Room for creativity, individual support.
Requirements
- 24/7 on-call 2nd level support experience
- High service and customer orientation
- Automation environment / WMS knowledge
- Logistics IT environment knowledge
- Good written and spoken English
- Willingness to travel
- Sophisticated software architectures experience
- Java software development experience (min. 3 years desirable)
- Confident database handling (Oracle)
Tasks
- Assume on-call duties internationally
- Serve as service delivery manager for new and existing customers
- Document incoming service cases and solutions
- Collaborate on software projects (CS, MU, PS, IS)
- Commission international projects and provide after-go-live support
- Support existing customers (WCS, MFC)
- Develop software for WCS, MFC, and OFS systems (PTL, PbV)
- Process change requests for existing customers
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Java
- Oracle
Benefits
Informal Culture
- Room for creativity
Mentorship & Coaching
- Individual support and development
Corporate Discounts
- Employee discounts
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Software Support and Development Engineer(m/w/x)
International on-call support and commissioning for intralogistics automation systems. 24/7 second-level support experience required. Room for creativity, individual support.
Requirements
- 24/7 on-call 2nd level support experience
- High service and customer orientation
- Automation environment / WMS knowledge
- Logistics IT environment knowledge
- Good written and spoken English
- Willingness to travel
- Sophisticated software architectures experience
- Java software development experience (min. 3 years desirable)
- Confident database handling (Oracle)
Tasks
- Assume on-call duties internationally
- Serve as service delivery manager for new and existing customers
- Document incoming service cases and solutions
- Collaborate on software projects (CS, MU, PS, IS)
- Commission international projects and provide after-go-live support
- Support existing customers (WCS, MFC)
- Develop software for WCS, MFC, and OFS systems (PTL, PbV)
- Process change requests for existing customers
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Java
- Oracle
Benefits
Informal Culture
- Room for creativity
Mentorship & Coaching
- Individual support and development
Corporate Discounts
- Employee discounts
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Dematic GmbH (ILD-D)
Industry
Logistics
Description
Das Unternehmen ist ein weltweit führender Anbieter für Logistikautomatisierung und liefert als System-Integrator die gesamte Leistungspalette.
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