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Slovenian Speaking Customer Support Agent(m/w/x)

Klagenfurt am Wörthersee
from 1,500 - 1,750 / month
Full-timeOn-siteEntry Level

Live chat, email, and phone support for gaming services. Slovenian and English fluency required. Fully paid relocation package, 14 monthly salaries.

Requirements

  • Fluency in Slovenian and good command of English
  • Prior experience in customer service or related field
  • Excellent communication skills and commitment to customer satisfaction
  • Ability to thrive in fast-paced environment with high service quality
  • Experience with customer support software and CRM systems
  • Willingness to relocate to Greece and embrace local culture
  • Keen interest in gaming and familiarity with iGaming industry
  • High School or equivalent education

Tasks

  • Provide outstanding customer support via live chat, email, and phone
  • Handle customer inquiries, resolve issues, and manage complaints
  • Assist customers in utilizing gaming services effectively
  • Collaborate with team members to achieve service goals
  • Uphold the highest quality standards
  • Accurately document customer interactions within systems
  • Participate in ongoing training for product and service understanding

Education

  • High school diploma

Languages

  • SlovenianNative
  • EnglishBusiness Fluent

Tools & Technologies

  • customer support software
  • CRM systems

Benefits

Additional Allowances

  • 14 monthly salaries per year

Bonuses & Incentives

  • Performance bonuses
  • Referral bonuses

Other Benefits

  • Fully paid relocation package
  • Flights
  • Transfers
  • Hotel stay

Learning & Development

  • Professional development opportunities
  • Fully paid training
  • Free Greek language courses

Career Advancement

  • Career growth opportunities

Informal Culture

  • International and diverse work environment

Healthcare & Fitness

  • Health care benefits

Corporate Discounts

  • Numerous discounts

Modern Office

  • State of the art premises

Snacks & Drinks

  • Relaxing break areas

Team Events

  • Special events

Social Impact

  • Community and social responsibility initiatives
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