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ServiceNow Architect/Solution Designer(m/w/x)
Application development and solution ownership for CSM, SPM, and ITAM modules at Enterprise Service Management clients. 4 years ServiceNow experience with 2 major module implementations and deep Portal/Workflows expertise required. Consulting services for diverse Enterprise Service Management clients.
Requirements
- 4 years of experience with ServiceNow
- Experience implementing 2 major ServiceNow modules
- Deep experience with Portal and Workflows
- Performance monitoring and issue mitigation
- User, group, and role management
- Experience with upgrades
- Experience with HTML, CSS, XML, JavaScript
- Experience integrating third-party tools
- Experience with LDAP integration
- Familiarity with Agile/Scrum methodology
- ITILv3 certification is preferred
- ServiceNow Administrator certification is required
- Any additional ServiceNow certification is a plus
- BA/BS in Computer Science or IT
- Excellent written and spoken English and French
- Excellent communication skills
- Strong analytical and problem-solving skills
Tasks
- Act as a subject matter expert on ServiceNow.
- Take ownership of solution design.
- Support development teams in application configuration.
- Develop new applications using ServiceNow features.
- Focus on CSM, SPM, and ITAM modules.
- Gather business and technical requirements.
- Document implementation processes.
- Integrate ServiceNow with external tools.
- Develop test cases for applications.
- Promote best practices in development.
Work Experience
- 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- French – Business Fluent
Tools & Technologies
- ServiceNow
- HTML
- CSS
- XML
- JavaScript
- PowerShell
- Perl
- Python
- REST
- SOAP
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ServiceNow Architect/Solution Designer(m/w/x)
Application development and solution ownership for CSM, SPM, and ITAM modules at Enterprise Service Management clients. 4 years ServiceNow experience with 2 major module implementations and deep Portal/Workflows expertise required. Consulting services for diverse Enterprise Service Management clients.
Requirements
- 4 years of experience with ServiceNow
- Experience implementing 2 major ServiceNow modules
- Deep experience with Portal and Workflows
- Performance monitoring and issue mitigation
- User, group, and role management
- Experience with upgrades
- Experience with HTML, CSS, XML, JavaScript
- Experience integrating third-party tools
- Experience with LDAP integration
- Familiarity with Agile/Scrum methodology
- ITILv3 certification is preferred
- ServiceNow Administrator certification is required
- Any additional ServiceNow certification is a plus
- BA/BS in Computer Science or IT
- Excellent written and spoken English and French
- Excellent communication skills
- Strong analytical and problem-solving skills
Tasks
- Act as a subject matter expert on ServiceNow.
- Take ownership of solution design.
- Support development teams in application configuration.
- Develop new applications using ServiceNow features.
- Focus on CSM, SPM, and ITAM modules.
- Gather business and technical requirements.
- Document implementation processes.
- Integrate ServiceNow with external tools.
- Develop test cases for applications.
- Promote best practices in development.
Work Experience
- 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- French – Business Fluent
Tools & Technologies
- ServiceNow
- HTML
- CSS
- XML
- JavaScript
- PowerShell
- Perl
- Python
- REST
- SOAP
About the Company
Sword Technologies SA
Industry
Consulting
Description
The company has developed strong expertise in Microsoft Cloud technologies and provides operational support and integration projects for Office 365 and Azure.
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