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AB
ABB AG
2mo ago

Service Technician – Human System Interface(m/w/x)

Minden
Full-timeWith Home OfficeExperienced

Description

As a Service Technician in the Human System Interface department, you will independently manage service requests and contracts, ensuring quality and safety while providing exceptional support to customers both remotely and on-site.

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Requirements

  • 2–3 years of professional experience in automation technology
  • Willingness to travel approximately 50%
  • Solid knowledge in networking, IT security, virtualization, Active Directory, WSUS, and Acronis
  • Very good knowledge of Microsoft operating systems and Microsoft Office applications
  • Business fluent German skills and fluent English skills
  • Strong focus on occupational safety and commitment to safety regulations
  • Team-oriented, solution-focused working style with excellent communication skills

Work Experience

2 - 3 years

Tasks

  • Manage service requests and orders independently
  • Execute service contracts on time and within budget
  • Ensure compliance with quality and safety standards
  • Support implementation of service contracts
  • Maintain systems and equipment in critical infrastructure
  • Administer Windows servers, clients, and networks
  • Provide technical support for inquiries remotely and on-site
  • Coordinate and define work processes at customer sites
  • Prepare reports, protocols, and technical documentation
  • Maintain and expand system overviews and diagrams
  • Enhance customer satisfaction through excellent service

Tools & Technologies

VMwareActive DirectoryWSUSAcronisMicrosoft Office

Languages

GermanBusiness Fluent

EnglishFluent

Benefits

Free or Subsidized Food

  • Canteen

Mental Health Support

  • Employee Assistance Program

Flexible Working

  • Flexible Workpractices

Competitive Pay

  • Employee Share Acquisition Plan
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