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TETechtronic Industries ELC GmbH

Service Project Manager - EMEA(m/w/x)

Winnenden
Full-timeOn-siteSenior

After-sales project leadership for cordless power tools and outdoor equipment. Extensive project management and after-sales experience required; Qlik Sense experience preferred. Regular international travel; work with cutting-edge cordless technology.

Requirements

  • Extensive experience in project management
  • Professional experience in After Sales, Service Coordination, or Technical Customer Support
  • Strong command of English
  • Willingness to travel
  • Experience with data analytics platforms, ideally Qlik Sense
  • Proficiency in MS Office, CRM, and ERP systems

Tasks

  • Lead and support after-sales projects
  • Launch new services and product ranges
  • Drive process optimization initiatives
  • Improve service processes and documentation
  • Develop and enhance service systems
  • Collaborate with partners and sales teams
  • Optimize the after-sales service offering
  • Coordinate service initiatives with local managers
  • Plan and execute launch activities
  • Validate prerequisites for program rollouts
  • Monitor timelines and achieve project milestones
  • Participate in thorough testing procedures
  • Implement processes within sales units
  • Coordinate communication during process transfers

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Qlik Sense
  • MS Office
  • CRM systems
  • ERP systems
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techtronic Industries ELC GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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