Skip to content
New Job?Nejo!

Your personal AI career agent

CACarl Zeiss Industrielle Messtechnik GmbH

Service Process & Documentation Specialist(m/w/x)

Oberkochen
Full-timeOn-site

Designing user-friendly process documentation for pioneering measurement technology and software solutions. Pragmatic approach and passion for structure required. Managing service-related process landscape in Signavio, with a focus on scalable structure.

Requirements

  • Pragmatic approach, close to business and execution
  • Preference for working solutions over perfect processes
  • Passion for structure and logical consistency
  • Ability to break down complex requirements into documentation
  • Solid understanding of business processes in software (CRM/ERP)
  • Prior experience with Salesforce CRM or SAP ERP (strong plus)
  • Understanding of findable documentation value
  • Structured approach to information organization and accessibility
  • Proficiency in BPMN 2.0
  • Hands-on experience with Signavio or similar enterprise tools
  • Ability to explain complex workflows
  • Didactic skills for process adherence
  • Fluency in English (mandatory)

Tasks

  • Translate service strategies into operational reality
  • Design user-friendly process documentation
  • Collaborate with Service Process Experts to refine workflows
  • Manage service-related process landscape in Signavio
  • Ensure professional and scalable process structure
  • Challenge and refine process execution details
  • Create business-specific documentation for daily tasks
  • Identify and document relevant steps in Salesforce CRM and SAP ERP
  • Train teams on business-specific processes
  • Ensure high-quality and accessible training content
  • Develop and implement global process standards
  • Define local flexibility within global frameworks

Education

  • High school diploma

Languages

  • EnglishNative

Tools & Technologies

  • Salesforce CRM
  • SAP ERP
  • BPMN 2.0
  • Signavio
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Carl Zeiss Industrielle Messtechnik GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

Like this job?

Beta

Your Career Agent finds similar jobs for you every day.


  • Carl Zeiss Industrielle Messtechnik GmbH

    Technical Writer(m/w/x)

    Full-timeOn-siteExperienced
    Oberkochen
  • Carl Zeiss Meditec AG

    CRM Salesforce Service Process Manager(m/w/x)

    Full-timeOn-siteExperienced
    Oberkochen
  • Carl Zeiss Vision GmbH

    Sales Process Manager(m/w/x)

    Full-timeOn-siteSenior
    Aalen
  • Carl Zeiss Industrielle Messtechnik GmbH

    Praktikum im Qualitätsmanagement (Schwerpunkt Geschäftsprozesse)(m/w/x)

    Full-timeInternshipOn-site
    Oberkochen
  • Carl Zeiss AG

    Manger Business Process Excellence / Project Manager - Service to Customer(m/w/x)

    Full-timeOn-siteExperienced
    Oberkochen
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes