Service Engineer(m/w/x)

Description

As a Service Engineer, you will engage with customers through service visits, support product development, and contribute to new launches. This role involves providing technical insights, addressing challenges, and identifying growth opportunities in your region.

Requirements

• •Degree in mechanical engineering or comparable technical qualification
• •Excellent German and English skills, both written and spoken
• •Confident use of MS Office and experience with CRM systems
• •Strong market and customer orientation with proactive working style
• •High level of cooperation, strong communication skills, and willingness to compromise
• •Team-oriented mindset and collaborative approach
• •Willingness to travel up to 60% within the assigned region

Tasks

• •Conduct service and inspection visits at customer sites
• •Implement Klüber TPM service elements and solutions
• •Plan and document projects in CRM systems
• •Prepare technical and commercial documentation
• •Support product development with technical and market input
• •Contribute to new product launches and go-to-market strategies
• •Address product-related complaints and application challenges
• •Provide technical support at trade shows and industry events
• •Develop benefit-oriented product arguments for sales support
• •Create cost-benefit analyses and customer success stories
• •Manage OEMs and secure or renew technical approvals
• •Write technical articles and deliver expert presentations
• •Drive cross-selling and support the sales team with technical insights
• •Monitor competitor activity, pricing, and market trends
• •Identify business opportunities and growth potential in the assigned region

Tools & Technologies