Hyundai Motor Europe GmbH
Logistics Specialist(m/w/x)
Full-timeWith HomeofficeSenior
Offenbach am Main
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HYHyundai Motor Europe GmbH
Service Analyst & Governance Specialist(m/w/x)
Offenbach am Main
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Analyzing Parts & Accessories data for Hyundai Motor Europe's customer service strategy. 3-5 years supply chain experience in Automotive or FMCG preferred. Flexible working hours, hybrid policy.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related field
- 3–5 years of experience in supply chain, preferably in Automotive or FMCG industry, national or regional HQ level
- Strong understanding of automotive spare parts supply chain operations
- Knowledge of workshop, body shop operations, and spare parts components (plus)
- Proficiency in MS Office (Excel), Power BI or similar data analysis tools
- Strong operational and process management mindset for workflow design and optimization
- Solid understanding of customer journey dynamics in automotive or similar environments
- Excellent communication, collaborative, team-oriented approach, results-focused
- Advanced MS Office (Excel, PowerPoint); Power BI or similar data visualization tools experience (strong advantage)
- Basic to intermediate understanding of AI concepts and applications (plus)
- Fluent English (written and spoken); German or other European language proficiency (added advantage)
- Strong organizational and prioritization capabilities, structured approach to tasks
- High execution discipline, timely and accurate task delivery
Tasks
- Support Hyundai Motor Europe’s customer service strategy
- Collect, process, analyze, and report Parts & Accessories data
- Monitor and report on Parts & Accessories performance
- Track key KPIs across NSCs, Distributors, and dealer networks
- Identify trends, risks, and improvement opportunities
- Develop and maintain dashboards and reporting frameworks
- Conduct performance reviews
- Provide actionable recommendations to enhance service quality
- Ensure adherence to governance frameworks and policies
- Support service improvement initiatives
- Promote operational excellence
- Collaborate with cross-functional teams to optimize processes
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Basic
- OTHER_EUROPEAN – Basic
Tools & Technologies
- MS Office
- Excel
- Power BI
- AI
Benefits
Flexible Working
- Flexible working hours
- Hybrid working policy
Learning & Development
- Continued learning
- Professional development
Company Vehicle
- Car sharing
- Lease mobility program
Free or Subsidized Food
- Complimentary daily lunch
- Subsidized breakfast options
Healthcare & Fitness
- Complimentary fitness facility
- Sporting clubs
Informal Culture
- Highly international working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Hyundai Motor Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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HYHyundai Motor Europe GmbH
Service Analyst & Governance Specialist(m/w/x)
Offenbach am Main
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Analyzing Parts & Accessories data for Hyundai Motor Europe's customer service strategy. 3-5 years supply chain experience in Automotive or FMCG preferred. Flexible working hours, hybrid policy.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related field
- 3–5 years of experience in supply chain, preferably in Automotive or FMCG industry, national or regional HQ level
- Strong understanding of automotive spare parts supply chain operations
- Knowledge of workshop, body shop operations, and spare parts components (plus)
- Proficiency in MS Office (Excel), Power BI or similar data analysis tools
- Strong operational and process management mindset for workflow design and optimization
- Solid understanding of customer journey dynamics in automotive or similar environments
- Excellent communication, collaborative, team-oriented approach, results-focused
- Advanced MS Office (Excel, PowerPoint); Power BI or similar data visualization tools experience (strong advantage)
- Basic to intermediate understanding of AI concepts and applications (plus)
- Fluent English (written and spoken); German or other European language proficiency (added advantage)
- Strong organizational and prioritization capabilities, structured approach to tasks
- High execution discipline, timely and accurate task delivery
Tasks
- Support Hyundai Motor Europe’s customer service strategy
- Collect, process, analyze, and report Parts & Accessories data
- Monitor and report on Parts & Accessories performance
- Track key KPIs across NSCs, Distributors, and dealer networks
- Identify trends, risks, and improvement opportunities
- Develop and maintain dashboards and reporting frameworks
- Conduct performance reviews
- Provide actionable recommendations to enhance service quality
- Ensure adherence to governance frameworks and policies
- Support service improvement initiatives
- Promote operational excellence
- Collaborate with cross-functional teams to optimize processes
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Basic
- OTHER_EUROPEAN – Basic
Tools & Technologies
- MS Office
- Excel
- Power BI
- AI
Benefits
Flexible Working
- Flexible working hours
- Hybrid working policy
Learning & Development
- Continued learning
- Professional development
Company Vehicle
- Car sharing
- Lease mobility program
Free or Subsidized Food
- Complimentary daily lunch
- Subsidized breakfast options
Healthcare & Fitness
- Complimentary fitness facility
- Sporting clubs
Informal Culture
- Highly international working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Hyundai Motor Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Hyundai Motor Europe GmbH
Industry
Automotive
Description
The company leads in automotive innovation and strategic market research to enhance customer understanding and product development.
Not a perfect match?
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