Austria Representative Office of Mastercard Europe SA
Senior Consultant, Strategy & Transformation(m/w/x)
Full-timeOn-siteSenior
Wien
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AUAustria Representative Office of Mastercard Europe SA
Senior Specialist, Customer Success(m/w/x)
Wien
Full-timeOn-siteSenior
Nejo AI Summary
Driving customer value and strategic goals through cyber threat analysis and solution optimization. Client stakeholder management and payments technology knowledge required. Data analytics tools for cyber threats, fraud, and risk management.
Requirements
- Client or internal stakeholder management experience
- Logical, structured thinking and numerical analysis affinity
- Leveraging market analysis, customer engagements, and opportunities for strategic decisions, innovation, and competitive advantage
- Payments technology or cybersecurity knowledge (threat intelligence or risk management) and application to customer/market needs
- Experience using tools for data analytics and business intelligence on cyber threats, fraud, risk, and vulnerability
- Translating complex technical capabilities into effective customer-centric solutions
- Analyzing customer metrics and leveraging data for customer success initiatives
- Identifying next opportunities for customers to enhance partnership strength and value
- Creative thinking and development of innovative solutions for complex customer challenges
- Seamless teamwork with diverse high performing team, nurturing inclusive culture, and focus on development
- Experience with large/emerging Technology, Financial Services, Acquirers/Processors, Service Providers, or digital platform partners
- Fluency in German and English
Tasks
- Engage stakeholders to assess solution viability and understand cyber threats
- Identify optimization opportunities to drive customer value and strategic goals
- Articulate key performance indicators for cost, performance, and optimization
- Leverage Mastercard Services to achieve customer goals and value propositions
- Identify opportunities for additional Mastercard products to enhance value
- Evaluate business models, partnerships, and agreements for financial viability
- Develop training materials and customer-facing playbooks for scalability
- Translate complex technical capabilities into customer-centric solutions
- Gather and report customer feedback on product gaps and pain points
- Refine value propositions and improve products using stakeholder insights
- Abide by Mastercard’s security policies and practices
- Ensure confidentiality and integrity of accessed information
- Report suspected information security violations or breaches
- Complete periodic mandatory security trainings
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- data analytics
- business intelligence
- cyber threats
- fraud
- risk
- vulnerability
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Austria Representative Office of Mastercard Europe SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AUAustria Representative Office of Mastercard Europe SA
Senior Specialist, Customer Success(m/w/x)
Wien
Full-timeOn-siteSenior
Nejo AI Summary
Driving customer value and strategic goals through cyber threat analysis and solution optimization. Client stakeholder management and payments technology knowledge required. Data analytics tools for cyber threats, fraud, and risk management.
Requirements
- Client or internal stakeholder management experience
- Logical, structured thinking and numerical analysis affinity
- Leveraging market analysis, customer engagements, and opportunities for strategic decisions, innovation, and competitive advantage
- Payments technology or cybersecurity knowledge (threat intelligence or risk management) and application to customer/market needs
- Experience using tools for data analytics and business intelligence on cyber threats, fraud, risk, and vulnerability
- Translating complex technical capabilities into effective customer-centric solutions
- Analyzing customer metrics and leveraging data for customer success initiatives
- Identifying next opportunities for customers to enhance partnership strength and value
- Creative thinking and development of innovative solutions for complex customer challenges
- Seamless teamwork with diverse high performing team, nurturing inclusive culture, and focus on development
- Experience with large/emerging Technology, Financial Services, Acquirers/Processors, Service Providers, or digital platform partners
- Fluency in German and English
Tasks
- Engage stakeholders to assess solution viability and understand cyber threats
- Identify optimization opportunities to drive customer value and strategic goals
- Articulate key performance indicators for cost, performance, and optimization
- Leverage Mastercard Services to achieve customer goals and value propositions
- Identify opportunities for additional Mastercard products to enhance value
- Evaluate business models, partnerships, and agreements for financial viability
- Develop training materials and customer-facing playbooks for scalability
- Translate complex technical capabilities into customer-centric solutions
- Gather and report customer feedback on product gaps and pain points
- Refine value propositions and improve products using stakeholder insights
- Abide by Mastercard’s security policies and practices
- Ensure confidentiality and integrity of accessed information
- Report suspected information security violations or breaches
- Complete periodic mandatory security trainings
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- data analytics
- business intelligence
- cyber threats
- fraud
- risk
- vulnerability
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Austria Representative Office of Mastercard Europe SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Austria Representative Office of Mastercard Europe SA
Industry
FinancialServices
Description
Mastercard powers economies and empowers people in 200+ countries, supporting secure and accessible digital payments.
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