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Senior Service Excellence Leader(m/w/x)
Global analytics and KPI reporting in Power BI for innovative medical technologies. 10 years business analytics experience and medical device standards familiarity required. Crisis independent industry, international career development.
Requirements
- Degree in Science, Engineering, or comparable
- 10 years business analytics experience
- Proficient English communication and instruction following
- Excellent communication and presentation skills
- Familiarity with ISO13485 and IEC60600 standards
- Willingness to travel and work overtime
- Customer focus and dedication
- Integrity, reliability, and results orientation
- Collaboration and teamwork skills
- Initiative and self-direction
- Commitment to performance improvement
Tasks
- Manage global analytics and KPI reporting within Power BI
- Develop and maintain data governance workflows and processes
- Design service processes optimized for reporting and analytics
- Collaborate cross-functionally to engineer efficient operational processes
- Identify opportunities to enhance customer experience and revenue
- Guide service leaders in closing process gaps
- Contribute to regional and global service strategy development
- Liaise with global leaders to drive continuous improvements
- Communicate project updates and solutions to stakeholders
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ISO13485
- IEC60600
Benefits
Career Advancement
- International career development
Diverse Work
- Challenging position
Job Security
- Crisis independent industry
Startup Environment
- Dynamic and skilled team
Informal Culture
- Flat hierarchies
- Open appreciative mentality
- Multi-national environment
Other Benefits
- Efficient constructive communication
- Talent development
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Senior Service Excellence Leader(m/w/x)
Global analytics and KPI reporting in Power BI for innovative medical technologies. 10 years business analytics experience and medical device standards familiarity required. Crisis independent industry, international career development.
Requirements
- Degree in Science, Engineering, or comparable
- 10 years business analytics experience
- Proficient English communication and instruction following
- Excellent communication and presentation skills
- Familiarity with ISO13485 and IEC60600 standards
- Willingness to travel and work overtime
- Customer focus and dedication
- Integrity, reliability, and results orientation
- Collaboration and teamwork skills
- Initiative and self-direction
- Commitment to performance improvement
Tasks
- Manage global analytics and KPI reporting within Power BI
- Develop and maintain data governance workflows and processes
- Design service processes optimized for reporting and analytics
- Collaborate cross-functionally to engineer efficient operational processes
- Identify opportunities to enhance customer experience and revenue
- Guide service leaders in closing process gaps
- Contribute to regional and global service strategy development
- Liaise with global leaders to drive continuous improvements
- Communicate project updates and solutions to stakeholders
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ISO13485
- IEC60600
Benefits
Career Advancement
- International career development
Diverse Work
- Challenging position
Job Security
- Crisis independent industry
Startup Environment
- Dynamic and skilled team
Informal Culture
- Flat hierarchies
- Open appreciative mentality
- Multi-national environment
Other Benefits
- Efficient constructive communication
- Talent development
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
3301 ABT Med AustriaGes.m.b.H.
Industry
Healthcare
Description
The company helps people live healthier lives through innovative medical technologies.
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