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Senior Operations Manager EMEA(m/w/x)
Developing regional supply partnership strategies and optimizing costs at a premium global chauffeur service. 5+ years in strategy or operations, with strong analytical skills, required. Monthly public transport subsidy, 20% employer pension contribution, subsidized meals.
Requirements
- 5+ years experience in strategy or operations
- Understanding of partnership management and business models
- Analytical skills and data translation ability
- Experience managing KPIs and operational roadmaps
- Excellent interpersonal and relationship-building skills
- Strong negotiation and commercial performance skills
- Adaptability in uncertain market environments
- Experience leading and developing teams
- Ability to communicate insights via storytelling
- Fluency in English, German, and Italian
- Willingness to travel regularly
Tasks
- Design and implement regional supply partnership strategies
- Manage and negotiate supply costs and quality metrics
- Translate KPIs into clear operational actions
- Manage supply pricing and margin performance
- Balance supply and demand to meet profitability targets
- Adjust pricing and capacity based on market fluctuations
- Maintain partner engagement and loyalty in difficult markets
- Represent chauffeur insights to inform internal strategy
- Contribute to the global supply strategy
- Collaborate internally to drive process improvements
- Use data analysis to improve forecasting accuracy
- Partner cross-functionally to align commercial and operational priorities
- Nurture long-term relationships with supply and corporate partners
- Present supply capabilities to external stakeholders
- Travel regularly to monitor market conditions
- Lead and develop the regional chauffeur supply team
- Build analytical and relationship management capabilities within the team
- Enable data storytelling and performance ownership across markets
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
- Italian – Basic
Benefits
Flexible Working
- Hybrid work setup
Public Transport Subsidies
- Monthly BVG / Deutschlandticket subsidy
Retirement Plans
- Private pension plan
- 20% employer pension contribution
Free or Subsidized Food
- Subsidised healthy meals
Snacks & Drinks
- Subsidised snacks
More Vacation Days
- Increasing vacation with tenure
Mental Health Support
- Mental health support
Healthcare & Fitness
- Physical health support
Learning & Development
- LinkedIn learning access
- L&D budget
Competitive Pay
- VSOP program
Additional Allowances
- Quarterly Mystery Rides voucher
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Senior Operations Manager EMEA(m/w/x)
Developing regional supply partnership strategies and optimizing costs at a premium global chauffeur service. 5+ years in strategy or operations, with strong analytical skills, required. Monthly public transport subsidy, 20% employer pension contribution, subsidized meals.
Requirements
- 5+ years experience in strategy or operations
- Understanding of partnership management and business models
- Analytical skills and data translation ability
- Experience managing KPIs and operational roadmaps
- Excellent interpersonal and relationship-building skills
- Strong negotiation and commercial performance skills
- Adaptability in uncertain market environments
- Experience leading and developing teams
- Ability to communicate insights via storytelling
- Fluency in English, German, and Italian
- Willingness to travel regularly
Tasks
- Design and implement regional supply partnership strategies
- Manage and negotiate supply costs and quality metrics
- Translate KPIs into clear operational actions
- Manage supply pricing and margin performance
- Balance supply and demand to meet profitability targets
- Adjust pricing and capacity based on market fluctuations
- Maintain partner engagement and loyalty in difficult markets
- Represent chauffeur insights to inform internal strategy
- Contribute to the global supply strategy
- Collaborate internally to drive process improvements
- Use data analysis to improve forecasting accuracy
- Partner cross-functionally to align commercial and operational priorities
- Nurture long-term relationships with supply and corporate partners
- Present supply capabilities to external stakeholders
- Travel regularly to monitor market conditions
- Lead and develop the regional chauffeur supply team
- Build analytical and relationship management capabilities within the team
- Enable data storytelling and performance ownership across markets
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
- Italian – Basic
Benefits
Flexible Working
- Hybrid work setup
Public Transport Subsidies
- Monthly BVG / Deutschlandticket subsidy
Retirement Plans
- Private pension plan
- 20% employer pension contribution
Free or Subsidized Food
- Subsidised healthy meals
Snacks & Drinks
- Subsidised snacks
More Vacation Days
- Increasing vacation with tenure
Mental Health Support
- Mental health support
Healthcare & Fitness
- Physical health support
Learning & Development
- LinkedIn learning access
- L&D budget
Competitive Pay
- VSOP program
Additional Allowances
- Quarterly Mystery Rides voucher
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
BLACKLANE
Industry
Transportation
Description
The company aims to be the world’s leading premium global chauffeur service, prioritizing reliability, innovation, and first-class service.
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