Emma - The Sleep Company
Senior Logistics Manager(m/w/x)
Full-timeWith HomeofficeSenior
Frankfurt am Main
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EMEmma – The Sleep Company
Senior Operations Account Manager(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing B2B retail operations and providing logistical support for a global sleep brand. Bachelor's degree and hands-on B2B experience required. Private health insurance, autonomy, and challenging tasks.
Requirements
- Bachelor's or Master's degree in Business Administration, Supply Chain, Logistics, or related field
- Hands-on experience in B2B environment, ideally in Call Centres or Customer Service
- Experience in logistics, e-commerce, or start-up setting (plus)
- Strong analytical and strategic thinking skills
- Ability to interpret data, generate insights, and deliver outcomes
- Solid MS Office skills, emphasis on Excel/Tableau
- Experience of end-to-end system integration (plus)
- Excellent stakeholder and account management skills
- Ability to handle multiple customers and internal partners
- Strong organization and prioritization skills
- High adaptability and resilience
- Thriving in fast-paced environments with shifting priorities
- Effective problem-solving with hands-on approach
- Proactive self-starter
- Strong communication skills
- Ability to engage stakeholders effectively
- Anticipating challenges and addressing issues proactively
- Fluent in English
- Business fluent in German
- Proficiency in additional European languages (Portuguese, Spanish, French) (plus)
Tasks
- Manage Operations Account Management business partner accounts
- Ensure efficient and effective account operations
- Provide logistical support
- Serve as a role model and trainer
- Lead day-to-day retail B2B operations
- Ensure precision and efficiency in task execution
- Mentor junior team members
- Share best practices and insights
- Enhance team performance
- Align with organizational goals
- Improve team KPIs
- Collaborate with B2B Teams and stakeholders
- Drive continuous improvement in workflows
- Drive continuous improvement in team structures
- Drive continuous improvement in retailer experience
- Contribute to operational excellence
- Contribute to sales team expansion
- Map existing procedures
- Maintain SOP documentation
- Lead process optimization initiatives
- Track process improvements through performance metrics
- Conduct regular operational performance reviews
- Conduct strategic meetings with internal teams
- Conduct strategic meetings with external partners
- Conduct strategic meetings with business stakeholders
- Align on goals and KPIs
- Develop action plans to drive performance
- Build strong relationships with business partners
- Ensure team output aligns with stakeholder goals
- Ensure team output aligns with operational standards
- Contribute to business growth
- Lead ad-hoc operational projects
- Serve as an expert in operational best practices
- Stay updated on industry trends
- Utilize EDI, channel engines, and API integrations
- Use Microsoft Office Suite
- Analyze data with Excel and Tableau
- Report on performance against KPIs
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
- Portuguese – Basic
- Spanish – Basic
- French – Basic
Tools & Technologies
- MS Office
- Excel
- Tableau
Benefits
Job Security
- 12-month Fixed Term Contract
Purpose-Driven Work
- Responsibility and decision-making autonomy
Diverse Work
- Challenging tasks for professional growth
- Independent and team work
Healthcare & Fitness
- Private health insurance
More Vacation Days
- 1 extra vacation day per year worked
Team Events
- Company events
Informal Culture
- Pet-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Emma – The Sleep Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EMEmma – The Sleep Company
Senior Operations Account Manager(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing B2B retail operations and providing logistical support for a global sleep brand. Bachelor's degree and hands-on B2B experience required. Private health insurance, autonomy, and challenging tasks.
Requirements
- Bachelor's or Master's degree in Business Administration, Supply Chain, Logistics, or related field
- Hands-on experience in B2B environment, ideally in Call Centres or Customer Service
- Experience in logistics, e-commerce, or start-up setting (plus)
- Strong analytical and strategic thinking skills
- Ability to interpret data, generate insights, and deliver outcomes
- Solid MS Office skills, emphasis on Excel/Tableau
- Experience of end-to-end system integration (plus)
- Excellent stakeholder and account management skills
- Ability to handle multiple customers and internal partners
- Strong organization and prioritization skills
- High adaptability and resilience
- Thriving in fast-paced environments with shifting priorities
- Effective problem-solving with hands-on approach
- Proactive self-starter
- Strong communication skills
- Ability to engage stakeholders effectively
- Anticipating challenges and addressing issues proactively
- Fluent in English
- Business fluent in German
- Proficiency in additional European languages (Portuguese, Spanish, French) (plus)
Tasks
- Manage Operations Account Management business partner accounts
- Ensure efficient and effective account operations
- Provide logistical support
- Serve as a role model and trainer
- Lead day-to-day retail B2B operations
- Ensure precision and efficiency in task execution
- Mentor junior team members
- Share best practices and insights
- Enhance team performance
- Align with organizational goals
- Improve team KPIs
- Collaborate with B2B Teams and stakeholders
- Drive continuous improvement in workflows
- Drive continuous improvement in team structures
- Drive continuous improvement in retailer experience
- Contribute to operational excellence
- Contribute to sales team expansion
- Map existing procedures
- Maintain SOP documentation
- Lead process optimization initiatives
- Track process improvements through performance metrics
- Conduct regular operational performance reviews
- Conduct strategic meetings with internal teams
- Conduct strategic meetings with external partners
- Conduct strategic meetings with business stakeholders
- Align on goals and KPIs
- Develop action plans to drive performance
- Build strong relationships with business partners
- Ensure team output aligns with stakeholder goals
- Ensure team output aligns with operational standards
- Contribute to business growth
- Lead ad-hoc operational projects
- Serve as an expert in operational best practices
- Stay updated on industry trends
- Utilize EDI, channel engines, and API integrations
- Use Microsoft Office Suite
- Analyze data with Excel and Tableau
- Report on performance against KPIs
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
- Portuguese – Basic
- Spanish – Basic
- French – Basic
Tools & Technologies
- MS Office
- Excel
- Tableau
Benefits
Job Security
- 12-month Fixed Term Contract
Purpose-Driven Work
- Responsibility and decision-making autonomy
Diverse Work
- Challenging tasks for professional growth
- Independent and team work
Healthcare & Fitness
- Private health insurance
More Vacation Days
- 1 extra vacation day per year worked
Team Events
- Company events
Informal Culture
- Pet-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Emma – The Sleep Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Emma – The Sleep Company
Industry
Retail
Description
Das Unternehmen ist die weltweit größte D2C-Marke für Schlafprodukte und bietet in über 35 Ländern die besten Schlafkomfortprodukte an.
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