MAERSK LOGISTICS & SERVICES FRANCE SAS
.IT Hardware Support Technician Warehouse(m/w/x)
Full-timeOn-siteEntry Level
Herleshausen
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DADamco Germany GmbH
Senior IT Support Technician(m/w/x)
Herleshausen
Full-timeOn-siteSenior
Nejo AI Summary
Onsite end-user device support and IT asset inventory management. Advanced ServiceNow support and hardware setup required. Basic warehouse operations familiarity, handheld device configuration.
Requirements
- Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365)
- Proficient with end-user devices, mobile device setup (iOS, Android), and peripherals
- Experience with Wi-Fi/WLAN, video conferencing, and collaboration tools
- Basic understanding of warehouse operations and handheld device configuration
- Familiar with IT infrastructure, file/print services, Active Directory, and basic server/network troubleshooting
- Knowledge of ITSM tools, ITIL V3 Foundation certified, and change/risk management awareness
- Strong customer service mindset, problem-solving ability, and end-to-end issue ownership
- Excellent communication, time management, and collaboration skills
- Presentation and training abilities for small groups
- Good English and German skills
Tasks
- Support end-user devices onsite
- Manage IT asset inventory
- Maintain IT equipment physically
- Set up and maintain end-user hardware
- Provide advanced IT support via ServiceNow
- Ensure SLA compliance
- Coordinate with vendors for hardware issues
- Take ownership of complex incidents
- Manage IT incidents and problems
- Support local IT projects and rollouts
- Maintain accurate asset records
- Serve as primary IT support
- Support other European sites occasionally
- Participate in IT projects
- Provide remote and on-site support
- Be available on-call
- Represent IT services within the organization
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Advanced
- German – Advanced
Tools & Technologies
- Windows 10
- VPN
- Citrix
- Microsoft 365
- iOS
- Android
- Wi-Fi
- WLAN
- Teams Rooms
- IP softphones
- Teams Live Events
- Active Directory
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Damco Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DADamco Germany GmbH
Senior IT Support Technician(m/w/x)
Herleshausen
Full-timeOn-siteSenior
Nejo AI Summary
Onsite end-user device support and IT asset inventory management. Advanced ServiceNow support and hardware setup required. Basic warehouse operations familiarity, handheld device configuration.
Requirements
- Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365)
- Proficient with end-user devices, mobile device setup (iOS, Android), and peripherals
- Experience with Wi-Fi/WLAN, video conferencing, and collaboration tools
- Basic understanding of warehouse operations and handheld device configuration
- Familiar with IT infrastructure, file/print services, Active Directory, and basic server/network troubleshooting
- Knowledge of ITSM tools, ITIL V3 Foundation certified, and change/risk management awareness
- Strong customer service mindset, problem-solving ability, and end-to-end issue ownership
- Excellent communication, time management, and collaboration skills
- Presentation and training abilities for small groups
- Good English and German skills
Tasks
- Support end-user devices onsite
- Manage IT asset inventory
- Maintain IT equipment physically
- Set up and maintain end-user hardware
- Provide advanced IT support via ServiceNow
- Ensure SLA compliance
- Coordinate with vendors for hardware issues
- Take ownership of complex incidents
- Manage IT incidents and problems
- Support local IT projects and rollouts
- Maintain accurate asset records
- Serve as primary IT support
- Support other European sites occasionally
- Participate in IT projects
- Provide remote and on-site support
- Be available on-call
- Represent IT services within the organization
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Advanced
- German – Advanced
Tools & Technologies
- Windows 10
- VPN
- Citrix
- Microsoft 365
- iOS
- Android
- Wi-Fi
- WLAN
- Teams Rooms
- IP softphones
- Teams Live Events
- Active Directory
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Damco Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Damco Germany GmbH
Industry
IT
Description
Das Unternehmen unterstützt global und fördert eine Kultur der Fairness, des Respekts und der Verantwortung.
Not a perfect match?
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