DKV Mobility
Business Analyst CRM(m/w/x)
Full-time/Part-timeWith HomeofficeExperienced
Ratingen
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JBJBG JCI Beteiligungs GmbH
Senior IT Business Analyst - Field Operations(m/w/x)
Ratingen
Full-timeWith Home OfficeSenior
Nejo AI Summary
Defining organizational capabilities for field operations technology in smart building solutions. 5+ years BA experience with Salesforce and Service Field Operations required. Global project scope.
Requirements
- 5+ years Business Analyst experience
- Experience with Salesforce and Service Field Operations
- Solid understanding of Agile methodology
- Knowledge of SDLC or Project Management Methodology
- Excellent written and verbal communication skills
- Strong collaboration and negotiation abilities
- Innovative and proactive thinking
- Alignment with integrity and teamwork values
- Ability to travel up to 10%
- Experience with ServiceMax (Desirable)
- Product-mindset approach with product ownership
- German language skills
Tasks
- Bridge business and IT objectives
- Identify technology-driven process enhancements
- Define and deliver organizational capabilities
- Translate business needs into functional requirements
- Support development and testing activities
- Ensure solutions meet compliance and performance standards
- Collaborate with stakeholders and delivery teams
- Manage regional and country-specific initiatives
- Document user stories and business processes
- Promote standardization across lines of business
- Triage requests and set delivery expectations
- Provide production support for Service systems
- Contribute to cross-functional technical integrations
- Leverage out-of-the-box functionality and templates
- Define test strategies and success criteria
- Create test plans and document cases
- Participate in integration and acceptance testing
- Uphold governance and quality standards
- Coordinate deployment communication and training
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- Salesforce
- ServiceMax
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JBG JCI Beteiligungs GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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JBJBG JCI Beteiligungs GmbH
Senior IT Business Analyst - Field Operations(m/w/x)
Ratingen
Full-timeWith Home OfficeSenior
Nejo AI Summary
Defining organizational capabilities for field operations technology in smart building solutions. 5+ years BA experience with Salesforce and Service Field Operations required. Global project scope.
Requirements
- 5+ years Business Analyst experience
- Experience with Salesforce and Service Field Operations
- Solid understanding of Agile methodology
- Knowledge of SDLC or Project Management Methodology
- Excellent written and verbal communication skills
- Strong collaboration and negotiation abilities
- Innovative and proactive thinking
- Alignment with integrity and teamwork values
- Ability to travel up to 10%
- Experience with ServiceMax (Desirable)
- Product-mindset approach with product ownership
- German language skills
Tasks
- Bridge business and IT objectives
- Identify technology-driven process enhancements
- Define and deliver organizational capabilities
- Translate business needs into functional requirements
- Support development and testing activities
- Ensure solutions meet compliance and performance standards
- Collaborate with stakeholders and delivery teams
- Manage regional and country-specific initiatives
- Document user stories and business processes
- Promote standardization across lines of business
- Triage requests and set delivery expectations
- Provide production support for Service systems
- Contribute to cross-functional technical integrations
- Leverage out-of-the-box functionality and templates
- Define test strategies and success criteria
- Create test plans and document cases
- Participate in integration and acceptance testing
- Uphold governance and quality standards
- Coordinate deployment communication and training
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- Salesforce
- ServiceMax
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JBG JCI Beteiligungs GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
JBG JCI Beteiligungs GmbH
Industry
IT
Description
Johnson Controls is a global leader in building technology and solutions, focused on creating smart, sustainable, and secure environments.
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