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Intercom
3mo ago

Senior Data Scientist - AI Tooling(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML
Data Science

Description

In this role, you will create and implement AI-driven tools that enhance customer service operations. Your work will involve designing solutions and measuring their impact to ensure they effectively support the team's goals.

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Requirements

  • •Proven track record of applied data science with measurable GTM impact
  • •LLM/ML application experience, familiarity with RAG, prompt and tool design, vector search, evals
  • •Excellent SQL skills and fluency in Python or R
  • •Experience with orchestration tools (e.g., DBT, Airflow)
  • •Strong communication and empathy
  • •Collaborative product mindset

Work Experience

approx. 4 - 6 years

Tasks

  • •Design and evaluate AI-powered internal tools
  • •Ship tools for GTM use cases
  • •Define problems and model data
  • •Build production-ready tools with Python and React
  • •Rapidly prototype and iterate with users
  • •Measure success through user adoption and business impact
  • •Document playbooks and run enablement sessions
  • •Assist leaders in operationalizing new tools

Tools & Technologies

SQLPythonRDBTAirflow

Languages

English – Business Fluent

Benefits

More Vacation Days

  • •Generous paid time off

Flexible Working

  • •Hybrid working

Team Events

  • •Fun events for Intercomrades, friends, and family
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intercom and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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