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Senior Context Engineer (Program Manager)(m/w/x)
Designing and managing the context layer for AI content systems in unified observability. 2+ years AI experience in B2B software product environment required. Stock purchase options, strategic alliances with cloud providers.
Requirements
- 2+ years AI experience in B2B software product environment
- 3+ years technical writing experience
- Experience defining and executing software documentation strategy and governance
- Creative self-starter with vision for enterprise software documentation
- Passion for devising enterprise-grade strategies and roadmaps for technical documentation
- Starts with 'why' to motivate and inspire
- Understanding of docs-as-code
- Eagerness to use new technologies (LLM, gen AI)
- Hands-on technical expertise
- Draws insightful conclusions from customer analytics
- Excels in engaging with internal and external stakeholders
- Articulates vision and plans effectively
- Familiarity with Markdown
- Understanding of software development lifecycles
- Strong architectural background
- Understanding of software intelligence topics
- Understanding of cloud technologies
- Understanding of artificial intelligence topics
- Understanding of application security topics
- Understanding of SaaS topics
- Enjoyment of sharing knowledge and skills with team members
- Willingness to learn from others
- Willingness to push the envelope
- Willingness to engage stakeholders to try new things
- Love of metrics that support work
Tasks
- Design and improve the context layer for AI content systems
- Build, manage, and maintain the context layer
- Ensure alignment and collaboration from strategy to execution
- Plan and break down goals into actionable steps
- Track and report on execution progress
- Optimize and refine value delivery processes
- Empower Product Managers and Information Developers
- Identify and escalate blockers
- Analyze and mitigate program risks and issues
- Curate and enrich metadata across data assets
- Resolve semantic conflicts in data
- Package context for AI agent use
- Connect stakeholders for strategic implementation
- Shape and implement technical writing guidelines
- Advocate for technical writing best practices
- Prioritize and value self-service knowledge and technical content
- Improve content strategy and architecture
- Ensure consistency and usability in documentation
Work Experience
- 2 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
- LLM
- gen AI
- Markdown
Benefits
Competitive Pay
- Stock purchase options
- Competitive compensation packages
Other Benefits
- Culture of excellence
- Strategic alliances with cloud providers
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Senior Context Engineer (Program Manager)(m/w/x)
Designing and managing the context layer for AI content systems in unified observability. 2+ years AI experience in B2B software product environment required. Stock purchase options, strategic alliances with cloud providers.
Requirements
- 2+ years AI experience in B2B software product environment
- 3+ years technical writing experience
- Experience defining and executing software documentation strategy and governance
- Creative self-starter with vision for enterprise software documentation
- Passion for devising enterprise-grade strategies and roadmaps for technical documentation
- Starts with 'why' to motivate and inspire
- Understanding of docs-as-code
- Eagerness to use new technologies (LLM, gen AI)
- Hands-on technical expertise
- Draws insightful conclusions from customer analytics
- Excels in engaging with internal and external stakeholders
- Articulates vision and plans effectively
- Familiarity with Markdown
- Understanding of software development lifecycles
- Strong architectural background
- Understanding of software intelligence topics
- Understanding of cloud technologies
- Understanding of artificial intelligence topics
- Understanding of application security topics
- Understanding of SaaS topics
- Enjoyment of sharing knowledge and skills with team members
- Willingness to learn from others
- Willingness to push the envelope
- Willingness to engage stakeholders to try new things
- Love of metrics that support work
Tasks
- Design and improve the context layer for AI content systems
- Build, manage, and maintain the context layer
- Ensure alignment and collaboration from strategy to execution
- Plan and break down goals into actionable steps
- Track and report on execution progress
- Optimize and refine value delivery processes
- Empower Product Managers and Information Developers
- Identify and escalate blockers
- Analyze and mitigate program risks and issues
- Curate and enrich metadata across data assets
- Resolve semantic conflicts in data
- Package context for AI agent use
- Connect stakeholders for strategic implementation
- Shape and implement technical writing guidelines
- Advocate for technical writing best practices
- Prioritize and value self-service knowledge and technical content
- Improve content strategy and architecture
- Ensure consistency and usability in documentation
Work Experience
- 2 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
- LLM
- gen AI
- Markdown
Benefits
Competitive Pay
- Stock purchase options
- Competitive compensation packages
Other Benefits
- Culture of excellence
- Strategic alliances with cloud providers
About the Company
DynatraceLLC
Industry
IT
Description
The company is a one-product software company creating real value for the largest enterprises and millions of end customers globally.
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