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INIndie Campers

Rental Service Agent(m/w/x)

Berlin
Full-timeOn-siteJunior

Customer-facing role for campervan rentals, including sales demonstrations and technical briefings. 1-3 years customer service or sales experience required. Commission opportunities, product and sales training.

Requirements

  • 1-3 years in customer service, sales, hospitality, rental, or automotive environments
  • Strong communication and customer engagement skills
  • Ability to understand and explain technical RV/vehicle systems
  • Hands-on, adaptable, solution-oriented under pressure
  • Proficiency using CRM tools or digital sales software
  • Proficiency using rental systems
  • Organised, detail-focused, and proactive lead/customer management
  • Driving License (Category B) required
  • English proficiency
  • German proficiency
  • Able to stand, walk, and move for extended periods
  • Able to lift or carry 10–15 kg
  • Comfortable working outdoors in varying weather
  • Flexible to work weekends, holidays, and peak schedules
  • Ability to interact calmly with customers

Tasks

  • Champion customer experience for rentals
  • Conduct check-ins and check-outs
  • Provide rental briefings and ongoing support
  • Handle service recovery and emergencies with empathy
  • Perform professional RV sales demonstrations
  • Showcase RV features, specs, and customer-specific needs
  • Ensure smooth handovers and complete documentation
  • Track leads, demos, and follow-ups in CRM
  • Convert rental customers into sales opportunities
  • Support RV Sales District and City Lead to meet targets
  • Maintain knowledge of Indie Campers RV models
  • Perform basic system demos (lighting, gas, etc.)
  • Troubleshoot and escalate issues as needed

Work Experience

  • 1 - 3 years

Education

  • Compulsory education

Languages

  • EnglishNative
  • GermanBasic

Tools & Technologies

  • CRM tools
  • rental systems
  • digital sales software

Benefits

Competitive Pay

  • Competitive compensation

Bonuses & Incentives

  • Commission opportunities

Learning & Development

  • Sales training
  • Product knowledge training
  • Customer service training
  • RV technical systems training

Career Advancement

  • Career growth opportunities

Corporate Discounts

  • Travel benefits

Company Vehicle

  • Access to rental fleet

Startup Environment

  • Dynamic working environment

Informal Culture

  • Multicultural working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Indie Campers and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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