Your personal AI career agent
Program Manager - Professional Services(m/w/x)
Leading ServiceNow AI platform implementations for enterprise clients. 8+ years professional services experience, including AI integration, required. Up to 50% travel, 4-day work week.
Requirements
- Experience integrating AI into work processes
- ServiceNow platform implementation/operation experience
- ServiceNow certifications
- 8+ years progressive professional services experience
- Travel up to 50%
- Excellent written and verbal English communication
- Excellent written and verbal German communication
- Project Management certification (PMI or similar)
- Agile Scrum experience
- Scrum Master certification
- Independent project leadership
- Good technology understanding
- Driving complex issues through analysis and resolution
- Growth mindset
- Willingness to learn independently and at pace
- Right to work in the country
Tasks
- Lead the delivery team throughout customer engagements
- Drive the overall vision and direction of projects
- Collaborate with the Sales Account Team, partners, and customers
- Understand customer challenges, issues, and value being delivered
- Apply Now Create methodology to promote successful outcomes
- Foster collaboration and effective decision-making
- Establish program governance for scope, time, cost, and objectives
- Develop and execute risk assessment and mitigation plans
- Identify and resolve issues efficiently
- Mentor team members to achieve project deliverables
- Propose solutions for gaps between actuals and plan of record
- Work as a Project/Program implementation expert during sales cycles
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- AI
- ServiceNow
- PMI
- Scrum
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- DXC TechnologyFull-timeOn-siteSeniorWallisellen
- CH10 - BJB Bank Julius Baer & Co. Ltd.
ServiceNow Senior Technical Architect(m/w/x)
Full-timeOn-siteSeniorZürich - Bank Julius Baer
ServiceNow Senior Technical Architect(m/w/x)
Full-timeOn-siteSeniorZürich - DXC Technology
ServiceNow Solution Architect(m/w/x)
Full-timeOn-siteSeniorWallisellen - Sunrise GmbH
ADAO Pod Solution Manager(m/w/x)
Full-timeOn-siteSeniorGlattpark, Zürich
Program Manager - Professional Services(m/w/x)
Leading ServiceNow AI platform implementations for enterprise clients. 8+ years professional services experience, including AI integration, required. Up to 50% travel, 4-day work week.
Requirements
- Experience integrating AI into work processes
- ServiceNow platform implementation/operation experience
- ServiceNow certifications
- 8+ years progressive professional services experience
- Travel up to 50%
- Excellent written and verbal English communication
- Excellent written and verbal German communication
- Project Management certification (PMI or similar)
- Agile Scrum experience
- Scrum Master certification
- Independent project leadership
- Good technology understanding
- Driving complex issues through analysis and resolution
- Growth mindset
- Willingness to learn independently and at pace
- Right to work in the country
Tasks
- Lead the delivery team throughout customer engagements
- Drive the overall vision and direction of projects
- Collaborate with the Sales Account Team, partners, and customers
- Understand customer challenges, issues, and value being delivered
- Apply Now Create methodology to promote successful outcomes
- Foster collaboration and effective decision-making
- Establish program governance for scope, time, cost, and objectives
- Develop and execute risk assessment and mitigation plans
- Identify and resolve issues efficiently
- Mentor team members to achieve project deliverables
- Propose solutions for gaps between actuals and plan of record
- Work as a Project/Program implementation expert during sales cycles
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- AI
- ServiceNow
- PMI
- Scrum
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
- DXC Technology
ServiceNow Senior Technical Consultant(m/w/x)
Full-timeOn-siteSeniorWallisellen - CH10 - BJB Bank Julius Baer & Co. Ltd.
ServiceNow Senior Technical Architect(m/w/x)
Full-timeOn-siteSeniorZürich - Bank Julius Baer
ServiceNow Senior Technical Architect(m/w/x)
Full-timeOn-siteSeniorZürich - DXC Technology
ServiceNow Solution Architect(m/w/x)
Full-timeOn-siteSeniorWallisellen - Sunrise GmbH
ADAO Pod Solution Manager(m/w/x)
Full-timeOn-siteSeniorGlattpark, Zürich