Frequentis
Product Owner(m/w/x)
Full-timeWith HomeofficeExperienced
Wien
from 43,529 / year
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REREWE International IT
Product Owner - Network Operations Center(m/w/x)
Wiener Neudorf
from 85,000 / year
Full-timeWith Home OfficeManagement
Nejo AI Summary
Product vision and roadmap for network operations center monitoring, alerting, and incident processes. Over 10 years of mission-critical IT operations leadership required. Flexible working hours, remote options.
Requirements
- Over 10 years of experience in mission-critical IT operations and/or operational service leadership (NOC/SOC/IT Ops)
- Proven experience leading teams in shift or 24/7 environments
- Strong stakeholder management across Security, Infrastructure, Retail Operations and Business Units
- Demonstrated leadership in high-pressure situations; crisp, audience-appropriate communication during incidents
- ITSM/ITIL process understanding at leadership level (incident, problem, change)
- Familiarity with monitoring/alerting ecosystems and KPI/dashboard reporting
- Matura/HTL education; University degree is a plus
- B2 English proficiency; German is a plus
Tasks
- Own NOC product vision and roadmap
- Prioritize with stakeholders and the team
- Manage budget and results
- Ensure operational stability and SLA/OLA compliance
- Drive continuous improvement in monitoring, alerting, and incident/problem processes
- Establish transparent performance reporting with KPIs
- Lead cross-functional coordination during operational incidents
- Communicate clearly and timely to business and IT leadership
- Define and maintain runbooks, workflows, and escalation paths
- Drive operational discipline and readiness of 24/7 processes
- Elevate ITIL process maturity
- Standardize workflows
- Improve monitoring and incident workflows
- Manage telecom providers, MSPs, and tooling vendors
- Ensure vendor performance, SLAs, and service integration
- Manage risk for network operational stability
- Lead crisis management during major incidents
Work Experience
- 10 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ServiceNow
- Jira
- Confluence
Benefits
Informal Culture
- Flat hierarchies
Startup Environment
- Short decision-making channels
Family Support
- Family-friendly company culture
Flexible Working
- Flexible working hours
- Remote working options
Learning & Development
- Training and further development opportunities
Additional Allowances
- 5% of working time for self-organized training
- Lunch allowance
Corporate Discounts
- Staff shopping discounts
- Staff travel discounts
Healthcare & Fitness
- Extensive workplace wellness programme
- Fitness classes
Mental Health Support
- Massages
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of REWE International IT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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REREWE International IT
Product Owner - Network Operations Center(m/w/x)
Wiener Neudorf
from 85,000 / year
Full-timeWith Home OfficeManagement
Nejo AI Summary
Product vision and roadmap for network operations center monitoring, alerting, and incident processes. Over 10 years of mission-critical IT operations leadership required. Flexible working hours, remote options.
Requirements
- Over 10 years of experience in mission-critical IT operations and/or operational service leadership (NOC/SOC/IT Ops)
- Proven experience leading teams in shift or 24/7 environments
- Strong stakeholder management across Security, Infrastructure, Retail Operations and Business Units
- Demonstrated leadership in high-pressure situations; crisp, audience-appropriate communication during incidents
- ITSM/ITIL process understanding at leadership level (incident, problem, change)
- Familiarity with monitoring/alerting ecosystems and KPI/dashboard reporting
- Matura/HTL education; University degree is a plus
- B2 English proficiency; German is a plus
Tasks
- Own NOC product vision and roadmap
- Prioritize with stakeholders and the team
- Manage budget and results
- Ensure operational stability and SLA/OLA compliance
- Drive continuous improvement in monitoring, alerting, and incident/problem processes
- Establish transparent performance reporting with KPIs
- Lead cross-functional coordination during operational incidents
- Communicate clearly and timely to business and IT leadership
- Define and maintain runbooks, workflows, and escalation paths
- Drive operational discipline and readiness of 24/7 processes
- Elevate ITIL process maturity
- Standardize workflows
- Improve monitoring and incident workflows
- Manage telecom providers, MSPs, and tooling vendors
- Ensure vendor performance, SLAs, and service integration
- Manage risk for network operational stability
- Lead crisis management during major incidents
Work Experience
- 10 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ServiceNow
- Jira
- Confluence
Benefits
Informal Culture
- Flat hierarchies
Startup Environment
- Short decision-making channels
Family Support
- Family-friendly company culture
Flexible Working
- Flexible working hours
- Remote working options
Learning & Development
- Training and further development opportunities
Additional Allowances
- 5% of working time for self-organized training
- Lunch allowance
Corporate Discounts
- Staff shopping discounts
- Staff travel discounts
Healthcare & Fitness
- Extensive workplace wellness programme
- Fitness classes
Mental Health Support
- Massages
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of REWE International IT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
REWE International IT
Industry
IT
Description
Das Unternehmen entwickelt innovative IT-Produkte und Services für alle Unternehmensbereiche im In- und Ausland.
Not a perfect match?
- Frequentis
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Product Operations Manager(m/w/x)
Full-timeWith HomeofficeSeniorWien, Wels, Linz, Berlin, München, Würzburgfrom 50,000 / year - REWE International IT
Product Owner - Customer Masterdata(m/w/x)
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Senior Product Owner(m/w/x)
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