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CHCH10 - BJB Bank Julius Baer & Co. Ltd.

Product Owner Client and Employee Channels(m/w/x)

Zürich
Full-timeOn-siteSenior
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Designing end-to-end digital user journeys for wealth management clients. Product Owner experience in agile environments required. Global stakeholder engagement, hybrid work model.

Requirements

  • Understanding of banking (wealth management, private banking)
  • Exposure to innovation & transformation trends
  • Experienced in agile ways of working
  • Engagement of stakeholders across departments/geographies
  • Proven track record as Product Owner
  • Experience in financial institution, fintech, technology, or consulting
  • Experience in client-centric digital banking or wealth management platforms
  • Success in shaping product vision and strategy
  • Leading full lifecycle of digital solutions
  • Enhancing end-to-end e-Banking client journeys
  • Deep understanding of private banking client needs
  • Understanding of digital behaviours
  • Hands-on experience designing digital self-service capabilities
  • Optimising digital self-service capabilities through iterative feedback/Co-Creation
  • Expertise in agile delivery methodologies
  • Expertise in design thinking
  • Collaborating effectively with UX/UI, technology, research, change, compliance teams
  • Delivering intuitive, secure, scalable e-Banking experiences
  • Strong command of product discovery practices
  • Leveraging client insights, behavioural data, usability testing
  • Prioritising features that drive engagement, satisfaction, efficiency
  • Balancing innovation with risk-aware decision-making
  • Applying business acumen, control principles, data analytics
  • Managing cross-functional, global teams
  • Communicating confidently with stakeholders at all levels
  • Experience in complex, regulated environments
  • Client-obsessed mindset
  • Outcome-driven mindset
  • Collaborative mindset
  • Resilient in fast-paced transformation contexts
  • Enthusiastic collaborator
  • Team player with positive attitude
  • Ability to think pragmatically
  • Drive execution of concepts
  • Analyse, prioritise, resolve issues, take decisions
  • Excellent communication skills
  • Ability to process information quickly
  • Ability to break down complex matters
  • Ability to articulate ideas clearly
  • Comfortable presenting to senior leadership & cross functional stakeholders
  • Proven ability to manage large cross-functional project teams
  • Action oriented
  • Focus on continuous improvement
  • Grit, not giving up easily
  • Ability to work independently with minimal supervision

Tasks

  • Advocate for clients in digital work streams
  • Collaborate with technology teams on product backlog
  • Support Client & Employee Channels roadmap globally
  • Partner with Business, Technology, Markets, and Product teams
  • Design end-to-end digital user journeys
  • Gather and define product requirements and features
  • Drive prioritization and delivery of features
  • Shape product vision based on client needs
  • Lead stakeholder engagement and manage change priorities
  • Maintain a well-refined product backlog
  • Take full ownership of products throughout their lifecycle
  • Ensure regulatory compliance and optimal product performance
  • Collaborate with Agile Release Trains (ARTs)
  • Manage cross-ART dependencies
  • Guide trade-off decisions
  • Advise business and senior stakeholders on design and implementation
  • Integrate continuous user feedback
  • Support Change Management with training and materials
  • Strengthen product ownership practices
  • Refine backlogs and ensure clear accountability
  • Leverage behavioural analytics and usability testing
  • Iterate and enhance client experiences
  • Establish adoption frameworks and feedback mechanisms
  • Evaluate regulatory implications of digital solutions with Legal and Compliance
  • Uphold the Bank’s values and conduct
  • Demonstrate integrity and due diligence
  • Ensure fairness to clients and manage conflicts of interest
  • Adhere to all applicable rules and risk protocols

Work Experience

  • 8 - 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CH10 - BJB Bank Julius Baer & Co. Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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