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Serving luxury clients at a world leader in fashion, building relationships and cross-selling across departments. Fluent spoken German required. Daily client engagement with CRM and digital tools.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends
- Understanding of luxury retail market
- Fluent spoken German
- Fluent spoken English
Tasks
- Welcome and serve customers with excellence
- Develop and maintain client relationships
- Use CRM and digital tools for client engagement
- Cross-sell across departments to maximize sales
- Stay updated on fashion trends and competitors
- Demonstrate brand and product knowledge
- Handle customer complaints effectively
- Collaborate with line manager on complaints
- Maintain high standards of shop floor and visual displays
- Follow company operational guidelines and stock procedures
- Ensure high security and prevent product theft
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
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Serving luxury clients at a world leader in fashion, building relationships and cross-selling across departments. Fluent spoken German required. Daily client engagement with CRM and digital tools.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends
- Understanding of luxury retail market
- Fluent spoken German
- Fluent spoken English
Tasks
- Welcome and serve customers with excellence
- Develop and maintain client relationships
- Use CRM and digital tools for client engagement
- Cross-sell across departments to maximize sales
- Stay updated on fashion trends and competitors
- Demonstrate brand and product knowledge
- Handle customer complaints effectively
- Collaborate with line manager on complaints
- Maintain high standards of shop floor and visual displays
- Follow company operational guidelines and stock procedures
- Ensure high security and prevent product theft
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Prada S.p.A.
Industry
Fashion
Description
The Prada Group is a world leader in the luxury sector, known for its commitment to luxury, style, and innovation.
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