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PostgreSQL Database Support Engineer - EMEA(m/w/x)
Customer DBA team support for open source relational database issues, with screen-sharing and community blog posts at an open source database provider. Hands-on relational database knowledge, performance tuning, and backup solutions essential; high availability experience preferred. Flexible work hours, remote office equipment, and connectivity allowances.
Requirements
- Hands-on knowledge of PostgreSQL
- Skilled with PostgreSQL ecosystem tools
- Knowledge of performance tuning and query optimization
- Know-how of backup solutions
- Some experience with high availability solutions
- Exposure to zero-downtime procedures
- Good understanding of monitoring requirements
- Experience administering Linux based systems
- Ability to troubleshoot methodically
- Self-taught and enthusiastic to grow skills
- Availability to travel for occasional meetings
- Experience working with customers in English
- Desirable related Kubernetes knowledge
- Knowledge of MySQL
- Experience in SLA-bound operations
- OpenSource Community contributions
- Good practice with screen-sharing/phone
- Experience with Patroni, Repmgr, or Stolon
- Experience with Cloud Services such as AWS and RDS
- Experience with Percona Monitoring & Management
- Experience with configuration management solutions
- Good grasp of ANSI SQL 92 to 2016
- Knowledge of indexing methods
- Experience with Contrib Modules of PostgreSQL
- Knowledge of popular PostgreSQL extensions
- Experience with Foreign Data Wrappers of PostgreSQL
- Experience with advanced Linux troubleshooting tools
- Experience programming in C
Tasks
- Assist customers' DBA teams with expert support
- Gather relevant data to investigate issues
- Provide detailed analysis of findings via email, instant message, or voice
- Conduct screen-sharing sessions for critical issues
- Author blog posts on engaging topics for the open-source community
- Answer questions on the support forum
- Create articles for the customer-facing knowledge base
- Host webinars on relevant subjects
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- PostgreSQL
- Kubernetes
- MySQL
- AWS
- RDS
- Azure
- GCP
- Percona Monitoring & Management
- Ansible
- Puppet
- Chef
- C
Benefits
Flexible Working
- Flexible work hours
More Vacation Days
- Various paid time off programs
Modern Equipment
- Remote office equipment
Learning & Development
- Career development funds
Additional Allowances
- Ongoing connectivity allowances
Competitive Pay
- Equity incentive plan participation
Family Support
- Work/life balance support
Social Impact
- PAVE volunteering program
Other Benefits
- Women Transforming Technology
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PostgreSQL Database Support Engineer - EMEA(m/w/x)
Customer DBA team support for open source relational database issues, with screen-sharing and community blog posts at an open source database provider. Hands-on relational database knowledge, performance tuning, and backup solutions essential; high availability experience preferred. Flexible work hours, remote office equipment, and connectivity allowances.
Requirements
- Hands-on knowledge of PostgreSQL
- Skilled with PostgreSQL ecosystem tools
- Knowledge of performance tuning and query optimization
- Know-how of backup solutions
- Some experience with high availability solutions
- Exposure to zero-downtime procedures
- Good understanding of monitoring requirements
- Experience administering Linux based systems
- Ability to troubleshoot methodically
- Self-taught and enthusiastic to grow skills
- Availability to travel for occasional meetings
- Experience working with customers in English
- Desirable related Kubernetes knowledge
- Knowledge of MySQL
- Experience in SLA-bound operations
- OpenSource Community contributions
- Good practice with screen-sharing/phone
- Experience with Patroni, Repmgr, or Stolon
- Experience with Cloud Services such as AWS and RDS
- Experience with Percona Monitoring & Management
- Experience with configuration management solutions
- Good grasp of ANSI SQL 92 to 2016
- Knowledge of indexing methods
- Experience with Contrib Modules of PostgreSQL
- Knowledge of popular PostgreSQL extensions
- Experience with Foreign Data Wrappers of PostgreSQL
- Experience with advanced Linux troubleshooting tools
- Experience programming in C
Tasks
- Assist customers' DBA teams with expert support
- Gather relevant data to investigate issues
- Provide detailed analysis of findings via email, instant message, or voice
- Conduct screen-sharing sessions for critical issues
- Author blog posts on engaging topics for the open-source community
- Answer questions on the support forum
- Create articles for the customer-facing knowledge base
- Host webinars on relevant subjects
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- PostgreSQL
- Kubernetes
- MySQL
- AWS
- RDS
- Azure
- GCP
- Percona Monitoring & Management
- Ansible
- Puppet
- Chef
- C
Benefits
Flexible Working
- Flexible work hours
More Vacation Days
- Various paid time off programs
Modern Equipment
- Remote office equipment
Learning & Development
- Career development funds
Additional Allowances
- Ongoing connectivity allowances
Competitive Pay
- Equity incentive plan participation
Family Support
- Work/life balance support
Social Impact
- PAVE volunteering program
Other Benefits
- Women Transforming Technology
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Percona
Industry
IT
Description
The company provides open source database software, support, and services, enabling innovation through community-built solutions.
Not a perfect match?
- flatexDEGIRO AG
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Practice Lead: Observability(m/w/x)
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Full-timeWith HomeofficeSeniorKronberg im Taunus - operational services GmbH & Co KG
Senior Datenbankadministrator - MariaDB/PostgreSQL(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, Dresden, Frankfurt am Main, Hamburg, Leinfelden-Echterdingen, München, Nürnberg, Senftenberg, Wolfsburg, Zwickau