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OPS Process & System Specialist(m/w/x)
1st and 2nd level support for SAP SD/MM/TM processes, resolving defects and fulfilling requests. Minimum 4 years SAP ERP Supply Chain experience required. Support for idea realization, opportunity seizing.
Requirements
- Minimum 4 years relevant work experience in SAP ERP Supply Chain roles or similar
- Expertise in supply chain processes and end-to-end business operations
- Advanced SAP systems knowledge (SD, MM, TM)
- Key user experience in SAP systems
- Familiarity with Business Objects and BI tools (advantageous)
- Demonstrated project management skills
- Ability to lead and execute process improvement or system enhancement initiatives
- Documentation skills (JIRA, Confluence ITSM Tools, ARIS)
- Excellent communication skills
- Ability to simplify complex topics for diverse audiences
- Strong analytical and strategic thinking capabilities
- Ability to identify key issues and solve problems
- Ability to exploit opportunities
- Highly organized and detail-oriented
- Logical and efficient approach to tasks and decision-making
- Ability to evaluate alternative solutions
- Ability to provide clear recommendations
- Proactive communication with stakeholders
- Proven ability to transfer knowledge effectively
- Support team and individual development
- Strong resilience
- Ability to manage demanding situations
- Ability to deliver results under time pressure
- Maintain positive and collaborative attitude
Tasks
- Ensure smooth operations and high-quality support for SD/MM/TM processes
- Serve as primary point of contact for application end-users
- Address issues and inquiries at 1st and 2nd level support
- Manage resolution follow-ups with system key users
- Conduct thorough problem analysis to resolve defects and fulfill requests
- Implement solutions to prevent recurring incidents
- Document findings and collaborate with IT departments and external consultants
- Escalate and coordinate resolutions for complex issues
- Support cross-functional teams and process owners
- Provide guidance on end-to-end data processes
- Ensure alignment with proposed solutions
- Drive data quality improvement initiatives
- Define evaluation processes for data accuracy
- Enhance data accuracy continuously
- Lead and contribute to system and process improvements
- Translate business needs into system enhancements
- Collaborate with business stakeholders to understand requirements
- Develop pragmatic, solution-oriented approaches to meet operational goals
- Utilize data analyses to identify improvement opportunities
- Oversee implementation of enhancements
- Maintain a customer-centric focus
- Drive further development of systems to align with evolving needs
- Ensure system reliability through rigorous testing
- Maintain up-to-date documentation for user support and knowledge sharing
- Coordinate and execute system upgrade tests
- Validate new developments with relevant departments
- Ensure accuracy and consistency of system process documentation
- Promote key user concept within Operations
- Establish an accessible information platform
- Encourage documentation best practices
- Define and maintain standards for system process documentation
- Support organizational growth through knowledge transfer
- Empower employees with SAP expertise
- Develop and deliver cross-functional SAP training programs
- Support local key users with advanced training
- Foster a culture of continuous learning and improvement
- Ensure access to relevant resources and expertise
Work Experience
- 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP ERP
- SAP SD
- SAP MM
- SAP TM
- Business Objects
- BI tools
- JIRA
- Confluence ITSM Tools
- ARIS
Benefits
Competitive Pay
- Market-oriented salaries
Other Benefits
- Diversity support
- Opportunity seizing support
Mentorship & Coaching
- Potential development support
Startup Environment
- Idea realization support
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OPS Process & System Specialist(m/w/x)
1st and 2nd level support for SAP SD/MM/TM processes, resolving defects and fulfilling requests. Minimum 4 years SAP ERP Supply Chain experience required. Support for idea realization, opportunity seizing.
Requirements
- Minimum 4 years relevant work experience in SAP ERP Supply Chain roles or similar
- Expertise in supply chain processes and end-to-end business operations
- Advanced SAP systems knowledge (SD, MM, TM)
- Key user experience in SAP systems
- Familiarity with Business Objects and BI tools (advantageous)
- Demonstrated project management skills
- Ability to lead and execute process improvement or system enhancement initiatives
- Documentation skills (JIRA, Confluence ITSM Tools, ARIS)
- Excellent communication skills
- Ability to simplify complex topics for diverse audiences
- Strong analytical and strategic thinking capabilities
- Ability to identify key issues and solve problems
- Ability to exploit opportunities
- Highly organized and detail-oriented
- Logical and efficient approach to tasks and decision-making
- Ability to evaluate alternative solutions
- Ability to provide clear recommendations
- Proactive communication with stakeholders
- Proven ability to transfer knowledge effectively
- Support team and individual development
- Strong resilience
- Ability to manage demanding situations
- Ability to deliver results under time pressure
- Maintain positive and collaborative attitude
Tasks
- Ensure smooth operations and high-quality support for SD/MM/TM processes
- Serve as primary point of contact for application end-users
- Address issues and inquiries at 1st and 2nd level support
- Manage resolution follow-ups with system key users
- Conduct thorough problem analysis to resolve defects and fulfill requests
- Implement solutions to prevent recurring incidents
- Document findings and collaborate with IT departments and external consultants
- Escalate and coordinate resolutions for complex issues
- Support cross-functional teams and process owners
- Provide guidance on end-to-end data processes
- Ensure alignment with proposed solutions
- Drive data quality improvement initiatives
- Define evaluation processes for data accuracy
- Enhance data accuracy continuously
- Lead and contribute to system and process improvements
- Translate business needs into system enhancements
- Collaborate with business stakeholders to understand requirements
- Develop pragmatic, solution-oriented approaches to meet operational goals
- Utilize data analyses to identify improvement opportunities
- Oversee implementation of enhancements
- Maintain a customer-centric focus
- Drive further development of systems to align with evolving needs
- Ensure system reliability through rigorous testing
- Maintain up-to-date documentation for user support and knowledge sharing
- Coordinate and execute system upgrade tests
- Validate new developments with relevant departments
- Ensure accuracy and consistency of system process documentation
- Promote key user concept within Operations
- Establish an accessible information platform
- Encourage documentation best practices
- Define and maintain standards for system process documentation
- Support organizational growth through knowledge transfer
- Empower employees with SAP expertise
- Develop and deliver cross-functional SAP training programs
- Support local key users with advanced training
- Foster a culture of continuous learning and improvement
- Ensure access to relevant resources and expertise
Work Experience
- 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP ERP
- SAP SD
- SAP MM
- SAP TM
- Business Objects
- BI tools
- JIRA
- Confluence ITSM Tools
- ARIS
Benefits
Competitive Pay
- Market-oriented salaries
Other Benefits
- Diversity support
- Opportunity seizing support
Mentorship & Coaching
- Potential development support
Startup Environment
- Idea realization support
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Red Bull
Industry
Food
Description
The company is a global leader in the food and beverages industry, known for its energy drinks and commitment to innovation.
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