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Operational Excellence Senior Manager(m/w/x)
Designing end-to-end process architecture and developing an Operational Excellence playbook for 500+ animal hospitals. Lean, Six Sigma Green Belt or Black Belt certification required. Freedom to take responsibility and influence strategy.
Requirements
- Bachelor’s degree
- Experience in health industry (veterinary, human healthcare, or dental)
- Lean, Six Sigma Green Belt or Black Belt certification
- 5+ years operational improvement experience
- Coaching leaders/teams in operational excellence
- Process mapping, standardization, KPI systems knowledge
- Process management experience (end-to-end processes, governance)
- Cross-functional work in complex environments
- Communication, facilitation, stakeholder engagement skills
- Independent work and influence without authority
Tasks
- Design and deploy end-to-end process architecture
- Develop Operational Excellence playbook for MVH Europe
- Define standards and tools for operational performance
- Establish governance models and methodologies
- Coach Area and Practice Managers in lean methodologies
- Build operational capability through structured problem-solving
- Identify opportunities for process standardisation
- Implement process automation and efficiency improvements
- Ensure successful rollout of improvements across regions
- Monitor process adherence and operational performance
- Track KPIs and conduct root cause analysis
- Drive data-informed improvement actions
- Enhance quality, efficiency, capacity, and consistency
- Support change initiatives in clinics
- Embed new ways of working effectively
- Identify and test best practices from high-performing clinics
- Scale best practices across the group
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Lean
- Six Sigma
Benefits
Diverse Work
- Stimulating work environment
Learning & Development
- Personal development opportunities
- Learning and development opportunities
Purpose-Driven Work
- Freedom to take responsibility
- Opportunity to influence
Informal Culture
- Cuddle office dogs
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Operational Excellence Senior Manager(m/w/x)
Designing end-to-end process architecture and developing an Operational Excellence playbook for 500+ animal hospitals. Lean, Six Sigma Green Belt or Black Belt certification required. Freedom to take responsibility and influence strategy.
Requirements
- Bachelor’s degree
- Experience in health industry (veterinary, human healthcare, or dental)
- Lean, Six Sigma Green Belt or Black Belt certification
- 5+ years operational improvement experience
- Coaching leaders/teams in operational excellence
- Process mapping, standardization, KPI systems knowledge
- Process management experience (end-to-end processes, governance)
- Cross-functional work in complex environments
- Communication, facilitation, stakeholder engagement skills
- Independent work and influence without authority
Tasks
- Design and deploy end-to-end process architecture
- Develop Operational Excellence playbook for MVH Europe
- Define standards and tools for operational performance
- Establish governance models and methodologies
- Coach Area and Practice Managers in lean methodologies
- Build operational capability through structured problem-solving
- Identify opportunities for process standardisation
- Implement process automation and efficiency improvements
- Ensure successful rollout of improvements across regions
- Monitor process adherence and operational performance
- Track KPIs and conduct root cause analysis
- Drive data-informed improvement actions
- Enhance quality, efficiency, capacity, and consistency
- Support change initiatives in clinics
- Embed new ways of working effectively
- Identify and test best practices from high-performing clinics
- Scale best practices across the group
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Lean
- Six Sigma
Benefits
Diverse Work
- Stimulating work environment
Learning & Development
- Personal development opportunities
- Learning and development opportunities
Purpose-Driven Work
- Freedom to take responsibility
- Opportunity to influence
Informal Culture
- Cuddle office dogs
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mars Veterinary Health (MVH) Europe
Industry
Healthcare
Description
Mars Veterinary Health Europe is committed to creating a better world for pets through high-quality veterinary care across 17 countries.
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