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ALDAT ALD Automotive Fuhrparkmanagement und Leasing GmbH
3mo ago

Mitarbeiter*in im Customer Service(m/w/x)

Wien
from 2,500 / month
Full-timeOn-siteJunior

Description

In this role, you will be the go-to person for customer inquiries, managing everything from quotes to data maintenance. Your focus will be on enhancing customer satisfaction while collaborating with various teams to streamline processes.

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Requirements

  • •Completed commercial training with Matura (HAK, HLW, ...) or completed commercial apprenticeship
  • •Initial professional experience
  • •Experience in leasing and/or vehicle sector is advantageous
  • •Proficiency in MS Office programs
  • •Communication skills and customer-oriented service
  • •Independent, precise, and structured working style
  • •Excellent German and very good English skills in spoken and written form

Education

High school diploma
OR
Vocational certification

Tasks

  • •Support customers throughout the vehicle lifecycle
  • •Serve as the primary contact for customer inquiries via phone and email
  • •Calculate quotes and answer questions about leasing offers
  • •Maintain data in the CRM system
  • •Prepare reports and handle operational tasks
  • •Act as a liaison between internal departments and external partners
  • •Assist in optimizing processes while focusing on customer satisfaction

Languages

German – Native

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ALDAT ALD Automotive Fuhrparkmanagement und Leasing GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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