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Mechatroniker, Elektroniker als Servicetechniker für Aufzüge(m/w/x)
On-site technical service and safety checks for elevator, escalator, and automatic door systems. Technical training and coaching skills expected. Work on a diverse range of vertical transport systems.
Requirements
- Familiarity with lift and associated technology
- Ability to give training/coaching
Tasks
- Manage customer relationships to ensure satisfaction
- Communicate proactively and precisely with customers on-site
- Report work performed accurately and in real-time
- Maintain excellent relationships with customers and end-users
- Ensure equipment safety and performance
- Manage the site environment during service operations
- Identify and communicate site risks to the supervisor
- Take immediate action on high-risk situations and follow escalation procedures
- Identify unplanned service repairs and obtain approval for non-contract work
- Ensure end-user and site safety during service operations
- Follow safe working practices according to maintenance and safety instructions
- Execute service visits, including planned maintenance and repairs, on schedule
- Plan workload effectively with the service supervisor
- Raise sales leads to the supervisor
- Report work done accurately and timely according to processes
- Submit time sheets based on executed work
- Manage proximity stock, including inventory and spare part requests
- Maintain service tools, van, and instruments in good condition
- Provide feedback for product and method improvements to the PCM organization
- Update the supervisor regularly on relevant information
- Stay familiar with lift technology and attend required training
- Train or coach nominated individuals as needed
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
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Mechatroniker, Elektroniker als Servicetechniker für Aufzüge(m/w/x)
On-site technical service and safety checks for elevator, escalator, and automatic door systems. Technical training and coaching skills expected. Work on a diverse range of vertical transport systems.
Requirements
- Familiarity with lift and associated technology
- Ability to give training/coaching
Tasks
- Manage customer relationships to ensure satisfaction
- Communicate proactively and precisely with customers on-site
- Report work performed accurately and in real-time
- Maintain excellent relationships with customers and end-users
- Ensure equipment safety and performance
- Manage the site environment during service operations
- Identify and communicate site risks to the supervisor
- Take immediate action on high-risk situations and follow escalation procedures
- Identify unplanned service repairs and obtain approval for non-contract work
- Ensure end-user and site safety during service operations
- Follow safe working practices according to maintenance and safety instructions
- Execute service visits, including planned maintenance and repairs, on schedule
- Plan workload effectively with the service supervisor
- Raise sales leads to the supervisor
- Report work done accurately and timely according to processes
- Submit time sheets based on executed work
- Manage proximity stock, including inventory and spare part requests
- Maintain service tools, van, and instruments in good condition
- Provide feedback for product and method improvements to the PCM organization
- Update the supervisor regularly on relevant information
- Stay familiar with lift technology and attend required training
- Train or coach nominated individuals as needed
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
220 KONE GmbH
Industry
Other
Description
KONE ist ein weltweit führendes Unternehmen in der Herstellung und Wartung von Aufzügen, Rolltreppen und Automatiktüren.
Not a perfect match?
- Otis
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