NTT DATA
Videoconferencing Engineer L2(m/w/x)
Full-timeOn-siteExperienced
München
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NTNTT DATA
Level 2 Videoconferencing Engineer(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Designing Cisco and Microsoft Teams videoconferencing solutions for global IT services. In-depth knowledge of Cisco and Teams video solutions required. On-call rotation, 10% travel.
Requirements
- In-depth knowledge of Cisco (Webex, TelePresence, UCCE)
- In-depth knowledge of Microsoft Teams video solutions
- Familiarity with network protocols (SIP, H.323)
- Familiarity with SBCs
- Familiarity with cloud video interop
- Strong troubleshooting skills
- Strong analytical skills
- Excellent communication abilities
- Excellent stakeholder management abilities
- Ability to work under pressure
- Adaptability to changing environments
- Degree or diploma in IT
- Degree or diploma in Networking
- Degree or diploma in related field
- Microsoft Teams Administrator Associate or equivalent
- Polycom Certified Videoconferencing Engineer (PCVE) is a plus
- Microsoft Teams Rooms Technical Solutions
- Cisco Certified Network Associate (CCNA) Collaboration or higher (preferred)
- Experience with Cisco environments
- Experience with Microsoft Teams environments
- Proven track record in large-scale deployments
- Proven track record in troubleshooting
Tasks
- Design Cisco and Microsoft Teams videoconferencing solutions
- Deploy and maintain videoconferencing systems
- Troubleshoot technical issues with video endpoints and bridges
- Resolve integration problems
- Manage user provisioning and permissions
- Set and enforce video platform policies
- Monitor system performance and conduct health checks
- Optimize systems for reliability and quality
- Collaborate with internal teams and vendors
- Handle escalations and upgrades
- Roll out new features
- Train users on videoconferencing best practices
- Create documentation for best practices
- Ensure compliance with security standards
- Protect data according to company policies
- Participate in incident response
- Conduct root cause analysis for service issues
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Cisco
- Webex
- TelePresence
- UCCE
- Microsoft Teams
- SIP
- H.323
- SBCs
- cloud video interop
- CCNA Collaboration
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NTNTT DATA
Level 2 Videoconferencing Engineer(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Designing Cisco and Microsoft Teams videoconferencing solutions for global IT services. In-depth knowledge of Cisco and Teams video solutions required. On-call rotation, 10% travel.
Requirements
- In-depth knowledge of Cisco (Webex, TelePresence, UCCE)
- In-depth knowledge of Microsoft Teams video solutions
- Familiarity with network protocols (SIP, H.323)
- Familiarity with SBCs
- Familiarity with cloud video interop
- Strong troubleshooting skills
- Strong analytical skills
- Excellent communication abilities
- Excellent stakeholder management abilities
- Ability to work under pressure
- Adaptability to changing environments
- Degree or diploma in IT
- Degree or diploma in Networking
- Degree or diploma in related field
- Microsoft Teams Administrator Associate or equivalent
- Polycom Certified Videoconferencing Engineer (PCVE) is a plus
- Microsoft Teams Rooms Technical Solutions
- Cisco Certified Network Associate (CCNA) Collaboration or higher (preferred)
- Experience with Cisco environments
- Experience with Microsoft Teams environments
- Proven track record in large-scale deployments
- Proven track record in troubleshooting
Tasks
- Design Cisco and Microsoft Teams videoconferencing solutions
- Deploy and maintain videoconferencing systems
- Troubleshoot technical issues with video endpoints and bridges
- Resolve integration problems
- Manage user provisioning and permissions
- Set and enforce video platform policies
- Monitor system performance and conduct health checks
- Optimize systems for reliability and quality
- Collaborate with internal teams and vendors
- Handle escalations and upgrades
- Roll out new features
- Train users on videoconferencing best practices
- Create documentation for best practices
- Ensure compliance with security standards
- Protect data according to company policies
- Participate in incident response
- Conduct root cause analysis for service issues
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Cisco
- Webex
- TelePresence
- UCCE
- Microsoft Teams
- SIP
- H.323
- SBCs
- cloud video interop
- CCNA Collaboration
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
NTT DATA
Industry
IT
Description
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100.
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