CERATIZIT Deutschland GmbH
Expert Customer Service(m/w/x)
Full-timeWith HomeofficeExperienced
Kempten (Allgäu)
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CE
CERATIZIT Deutschland GmbHKey Account Service and Customer Projects Specialist(m/w/x)
Kempten (Allgäu)
Full-timeWith Home OfficeJunior
Description
In this role, you will be the key link between international customers and internal teams, managing orders and projects while supporting the sales team with valuable insights. Your day will involve ensuring smooth operations and timely deliveries, making a real impact on customer satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial training or comparable qualification
- •Professional experience in international customer service or project management
- •Excellent German and English skills, both written and spoken; additional languages are an advantage
- •Confident use of MS-Office and ideally experience with ERP systems (SAP)
- •High service orientation, enjoyment of working in an international environment, strong communication skills, organizational talent, and team spirit
Education
Vocational certification
Tasks
- •Create and process orders, quotations, and contracts
- •Provide back-office support for Global Key Account customers
- •Manage international customer projects
- •Support the field sales team with customer and market analyses
- •Evaluate market conditions and customer needs
- •Monitor delivery times and ensure adherence to deadlines
- •Oversee shipping processes and handle returns
- •Act as a substitute for customer service representatives as needed
- •Take on special tasks assigned by the team leader
Tools & Technologies
MS-OfficeERP systemsSAP
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
- •Home office option
Learning & Development
- •Professional and personal development
Informal Culture
- •Dynamic team
- •Good working atmosphere
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CERATIZIT Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CE
CERATIZIT Deutschland GmbHKey Account Service and Customer Projects Specialist(m/w/x)
Kempten (Allgäu)
Full-timeWith Home OfficeJunior
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will be the key link between international customers and internal teams, managing orders and projects while supporting the sales team with valuable insights. Your day will involve ensuring smooth operations and timely deliveries, making a real impact on customer satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial training or comparable qualification
- •Professional experience in international customer service or project management
- •Excellent German and English skills, both written and spoken; additional languages are an advantage
- •Confident use of MS-Office and ideally experience with ERP systems (SAP)
- •High service orientation, enjoyment of working in an international environment, strong communication skills, organizational talent, and team spirit
Education
Vocational certification
Tasks
- •Create and process orders, quotations, and contracts
- •Provide back-office support for Global Key Account customers
- •Manage international customer projects
- •Support the field sales team with customer and market analyses
- •Evaluate market conditions and customer needs
- •Monitor delivery times and ensure adherence to deadlines
- •Oversee shipping processes and handle returns
- •Act as a substitute for customer service representatives as needed
- •Take on special tasks assigned by the team leader
Tools & Technologies
MS-OfficeERP systemsSAP
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
- •Home office option
Learning & Development
- •Professional and personal development
Informal Culture
- •Dynamic team
- •Good working atmosphere
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CERATIZIT Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
CERATIZIT Deutschland GmbH
Industry
Manufacturing
Description
Das Unternehmen stellt seit über 100 Jahren Produkte und Werkzeuge aus den starken Metallen Wolfram und Molybdän her.
Not a perfect match?
- CERATIZIT Deutschland GmbH
Expert Customer Service(m/w/x)
Full-timeWith HomeofficeExperiencedKempten (Allgäu) - CERATIZIT Business Services GmbH
Sachbearbeiter:in After-Sales-Service(m/w/x)
Full-timeWith HomeofficeJuniorKempten (Allgäu) - MULTIVAC
Team Leader Post-Sales Products Helpdesk(m/w/x)
Full-timeWith HomeofficeJuniorWolfertschwenden - MULTIVAC
Technical Sales Support(m/w/x)
Full-timeWith HomeofficeExperiencedWolfertschwenden - MULTIVAC
Post Sales Service & Solutions Manager(m/w/x)
Full-timeWith HomeofficeJuniorWolfertschwenden