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AP
Apaleo
8d ago

Junior Customer Onboarding Manager- German Speaking(m/w/x)

München
Full-timeWith Home OfficeJunior
AI/ML

Description

In this role, you will guide customers through their initial setup while collaborating with senior specialists to ensure a seamless integration with the company's hospitality platform.

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Requirements

  • •Strong motivation to learn and develop
  • •Proactive and solution-oriented mindset
  • •Excellent communication, organizational, and multitasking abilities
  • •Experience or internship in customer onboarding, support, or software implementation
  • •Fluency in English and German

Tasks

  • •Support customers throughout the onboarding process
  • •Ensure smooth and successful system integration
  • •Collaborate with senior specialists to solve customer needs
  • •Guide customers through setup and configuration
  • •Provide training and assistance to new users
  • •Monitor onboarding progress and track milestones
  • •Ensure timelines and deliverables are met
  • •Communicate with internal teams to resolve feedback
  • •Take on increasing responsibility as you grow

Tools & Technologies

SaaS

Languages

English – Business Fluent

German – Business Fluent

Benefits

Flexible Working

  • •Flexible and remote work

Informal Culture

  • •Diverse and international team

Mentorship & Coaching

  • •360° feedback reviews

Learning & Development

  • •Dedicated learning budget

Career Advancement

  • •Career growth opportunities

Purpose-Driven Work

  • •Autonomy and ownership

Competitive Pay

  • •Competitive and fair compensation

Public Transport Subsidies

  • •Free Deutschland Ticket

Team Events

  • •Regular team dinners
  • •Company meetups
  • •Oktoberfest celebrations
  • •Christmas parties
  • •Offsite events

More Vacation Days

  • •30 days of vacation

Healthcare & Fitness

  • •EGYM Wellpass membership
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Apaleo and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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