skillcloud AG
IT Supporter(m/w/x)
Full-timeOn-siteNot specified
Bern
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Troubleshooting hardware, software, and network issues in GxP-regulated vaccine development. Knowledge of Windows, O365, Active Directory, and ITIL processes essential. Direct contribution to life-saving vaccine development.
Requirements
- Experience in a similar IT support role
- Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking
- Familiarity with ITIL processes and ticketing systems
- Good communication skills in English and German
- Proactive, service-oriented approach
- Ability to work independently and learn about GxP
Tasks
- Handle support requests for hardware, software, and networks
- Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices, and business applications
- Escalate complex cases to other departments and update ITSM documentation
- Assist with onboarding and offboarding, including user account and device setup
- Support IT projects and ensure GxP compliance in regulated environments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bavarian Nordic GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Troubleshooting hardware, software, and network issues in GxP-regulated vaccine development. Knowledge of Windows, O365, Active Directory, and ITIL processes essential. Direct contribution to life-saving vaccine development.
Requirements
- Experience in a similar IT support role
- Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking
- Familiarity with ITIL processes and ticketing systems
- Good communication skills in English and German
- Proactive, service-oriented approach
- Ability to work independently and learn about GxP
Tasks
- Handle support requests for hardware, software, and networks
- Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices, and business applications
- Escalate complex cases to other departments and update ITSM documentation
- Assist with onboarding and offboarding, including user account and device setup
- Support IT projects and ensure GxP compliance in regulated environments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bavarian Nordic GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Bavarian Nordic GmbH
Industry
Pharmaceuticals
Description
The company is a global leader in developing life-saving vaccines with over 30 years of experience.
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