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OM
OMMAX
11h ago

IT Support Specialist(m/w/x)

München, Berlin, Hamburg
Full-timeWith Home OfficeJunior
Data Science

Description

You will ensure seamless daily operations by providing versatile IT support across hardware and software, while proactively managing the entire device lifecycle for the company's global team.

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Requirements

  • •Apprenticeship, vocational training, IT degree, or comparable experience
  • •Ideally one year IT support experience
  • •Experience with Windows, macOS, and troubleshooting
  • •Experience with Microsoft 365, Entra ID, and Intune
  • •Familiarity with user and device lifecycle management
  • •Structured, reliable, service-oriented work and communication
  • •Teamwork skills, proactive mindset, and responsibility
  • •Fluent English and optional German skills
  • •Willingness to work full-time on-site

Education

Vocational certification
OR
Bachelor's degree

Work Experience

1 - 2 years

Tasks

  • •Provide on-site and remote L1 IT support
  • •Handle escalations for selected L2 technical topics
  • •Resolve hardware, OS, and application issues
  • •Manage user access and account-related topics
  • •Administer Microsoft 365 and Entra ID
  • •Support Intune, Windows, and macOS systems
  • •Manage user and device lifecycle processes
  • •Handle onboarding, offboarding, and account setup
  • •Provision and troubleshoot mobile devices
  • •Maintain IT inventory and asset documentation
  • •Support IT procurement and hardware replacements
  • •Collaborate on process improvements and standardization
  • •Escalate complex issues in a structured manner

Tools & Technologies

WindowsmacOSMicrosoft 365Entra IDAzure ADIntune

Languages

English – Business Fluent

German – Basic

Benefits

Flexible Working

  • •Flexible and hybrid working model

Competitive Pay

  • •Attractive salary packages

Bonuses & Incentives

  • •Participation in sales success

Corporate Discounts

  • •Exclusive investment opportunities

Learning & Development

  • •Digital Leaders of Tomorrow program
  • •Wide range of development opportunities

Career Advancement

  • •Individual career shaping

Informal Culture

  • •Diverse and family-friendly environment
  • •Strong team spirit

Team Events

  • •Regular team events

Healthcare & Fitness

  • •Joint sports sessions
  • •Exclusive Wellpass membership

Retirement Plans

  • •Attractive company pension scheme

Additional Allowances

  • •Mobility allowance
  • •Meal allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OMMAX and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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