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STStatista

IT Operations Manager(m/w/x)

Hamburg, Berlin
Full-timeWith Home OfficeExperienced

Analyzing and optimizing IT operations processes and cross-team governance for a global business data platform. Experience in operations, process work, or transformation required. Work from abroad option, flex-time.

Requirements

  • Experience in operations, process work, or transformation
  • Ability to enable Team Leads effectively
  • Strong structuring, prioritization, and simplification skills
  • Confident communication and facilitation skills
  • Knowledge of Agile, ServiceNow, or SAP

Tasks

  • Analyze current IT operations processes, interfaces, and ownership
  • Identify critical gaps in existing IT workflows
  • Establish cross-team governance for intake and prioritization
  • Define clear decision-making structures and ownership
  • Translate complex topics into actionable work packages
  • Set project scope, priorities, and timelines for teams
  • Align business, management, and IT operations teams
  • Moderate discussions and drive organizational decisions
  • Manage stakeholder expectations across departments
  • Provide executive updates and budget planning input
  • Develop implementation plans and strategic communications

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Agile
  • Lean
  • ServiceNow
  • ITSM
  • SAP

Benefits

Flexible Working

  • Hybrid work
  • Flex-time
  • Work from abroad

Informal Culture

  • International team

Team Events

  • Social events

Public Transport Subsidies

  • Subsidized urban mobility

Healthcare & Fitness

  • Fitness and wellness options

Other Benefits

  • Free Perplexity Enterprise access

Learning & Development

  • Career and training opportunities

Parking & Commuter Benefits

  • Attractive locations

Modern Office

  • Modern offices

Mental Health Support

  • Mental health support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Statista and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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