Your personal AI career agent
Internship Customer Experience Operations(m/w/x)
Supporting Central/Southeastern European markets in Voice of Customer initiatives for automotive brand. Project management skills in international environment required. Flexible working hours, mobile work options.
Requirements
- Project management skills in international environment
- High flexibility for multitask assignments
- International orientation and culturally diverse work ability
- Fluent business English
- Excellent MS Office skills (Excel, PowerPoint)
- Highly organized, accurate, precise, and able to prioritize
Tasks
- Support Central and Southeastern European markets in Voice of Customer (VoC) area
- Ensure homogeneous customer experience landscape
- Support rollout of new Customer Experience and VoC projects
- Analyze existing VoC processes and surveys
- Provide suggestions for process improvements
- Track and process ongoing system problems in Qualtrics
- Maintain established online platforms (e.g., FAQ pages)
- Align with 12 markets for platform maintenance
- Manage user accounts for VoC tools
- Support KPI tracking by conducting weekly reports
- Design training documents and presentations
- Conduct trainings for market and team members
Education
- Currently in higher educationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- PowerPoint
Benefits
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Creative spaces
- Departmental work spaces
Learning & Development
- Library access
Other Benefits
- Product testing opportunities
- Work environment initiatives
Free or Subsidized Food
- Discounted meals
Corporate Discounts
- Company partnerships discounts
- Gym discounts
Public Transport Subsidies
- Metro discounts
Parking & Commuter Benefits
- Generous parking
Sustainability Focus
- Sustainability initiatives
Healthcare & Fitness
- Health initiatives
- Sport initiatives
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- BMW GroupFull-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month
- BMW Group
Intern, European Accounting HUB(m/w/x)
Full-timeInternshipOn-siteSalzburg - BMW Group
Internship in Aftersales Business Development(m/w/x)
Full-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month - PALFINGER
Internship Procurement Excellence(m/w/x)
Full-timeInternshipWith HomeofficeBergheimfrom 1,949.22 / month - BMW Group
Intern Controlling(m/w/x)
Full-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month
Internship Customer Experience Operations(m/w/x)
Supporting Central/Southeastern European markets in Voice of Customer initiatives for automotive brand. Project management skills in international environment required. Flexible working hours, mobile work options.
Requirements
- Project management skills in international environment
- High flexibility for multitask assignments
- International orientation and culturally diverse work ability
- Fluent business English
- Excellent MS Office skills (Excel, PowerPoint)
- Highly organized, accurate, precise, and able to prioritize
Tasks
- Support Central and Southeastern European markets in Voice of Customer (VoC) area
- Ensure homogeneous customer experience landscape
- Support rollout of new Customer Experience and VoC projects
- Analyze existing VoC processes and surveys
- Provide suggestions for process improvements
- Track and process ongoing system problems in Qualtrics
- Maintain established online platforms (e.g., FAQ pages)
- Align with 12 markets for platform maintenance
- Manage user accounts for VoC tools
- Support KPI tracking by conducting weekly reports
- Design training documents and presentations
- Conduct trainings for market and team members
Education
- Currently in higher educationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- PowerPoint
Benefits
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Creative spaces
- Departmental work spaces
Learning & Development
- Library access
Other Benefits
- Product testing opportunities
- Work environment initiatives
Free or Subsidized Food
- Discounted meals
Corporate Discounts
- Company partnerships discounts
- Gym discounts
Public Transport Subsidies
- Metro discounts
Parking & Commuter Benefits
- Generous parking
Sustainability Focus
- Sustainability initiatives
Healthcare & Fitness
- Health initiatives
- Sport initiatives
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
BMW Group
Industry
Automotive
Description
Das Unternehmen bietet spannende Praktika im Bereich Markenerlebnis und Eventmanagement und legt großen Wert auf Gleichbehandlung und Chancengleichheit.
Not a perfect match?
- BMW Group
Internship Electro-Mobility, Corporate & Direct Sales(m/w/x)
Full-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month - BMW Group
Intern, European Accounting HUB(m/w/x)
Full-timeInternshipOn-siteSalzburg - BMW Group
Internship in Aftersales Business Development(m/w/x)
Full-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month - PALFINGER
Internship Procurement Excellence(m/w/x)
Full-timeInternshipWith HomeofficeBergheimfrom 1,949.22 / month - BMW Group
Intern Controlling(m/w/x)
Full-timeInternshipWith HomeofficeSalzburgfrom 2,362 / month